Diane -
First, you can control wrapping by putting your text inside
a single table cell (or several), or inside a <div> with a
class or id, and give that class or id a style and a static width
(not a percentage).
Now, if your user adjusts the window size, the text will not
snake back and forth on the page to fit. But, if you still want to
control the size of the window, you can define the window size with
the JavaScript window.open() method.
If you don't have control of how the window opens, you can
resize it with window.resizeTo();
Sorry, haven't looked at RoboHelp output on all
non-Windows-based computers.
If you have images to share, troubleshooting, vacations
photos, shots of the kids, you can post them on a web server, or a
free image service, and provide a link to them, like this...
http://www.copperfieldpub.com/sam/familyportrait-JVstyle1a-1.jpg