CS4: PProHeadless crash in TitleCharacterFactory.dll - unable to render
Christopher Duncan Jul 30, 2010 12:52 PMHey, guys.
I've spent the better part of the morning searching the forum and it appears that pproheadless crashes are not uncommon. That said, I've not seen anything in discussions yet that leads to a solution, but I may have missed something. So, here's the story. In short, AME crashes about a third of the way through a rendering job on a project reporting that pproheadless has stopped working and pointing a finger at the Titler dll with an access violation (sounds like somebody blew a C++ pointer). Here's the geek stuff on the crash from the event log:
Faulting application name: PProHeadless.exe, version: 0.0.0.0, time stamp: 0x4b04af19 Faulting module name: TitleCharacterFactory.dll, version: 0.0.0.0, time stamp: 0x4b04a39b Exception code: 0xc0000005 Fault offset: 0x000618fd Faulting process id: 0xa24 Faulting application start time: 0x01cb2fe6159fb67a Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS4\PProHeadless.exe Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS4\TitleCharacterFactory.dll Report Id: 886e72e8-9bda-11df-8fb9-b8ac6f8200f4
This is a new box with decent horsepower, new install of Windows 7 / CS4. For general specs, see my "Faster Ponies" post: http://forums.adobe.com/message/2974680#2974680.
What I've gleaned from my reading this morning is that the Titler is a bit fragile, and in fact I had numerous instances yesterday in Premiere where I'd be in the titler and the app would crash and vanish. Corrupt fonts were one thing mentioned, but I'm using titles from a Premiere template, Government 1. The project source material is AVCHD, so I'm using the HD versions.
The video is about 9 minutes long. I've just run a test where I render with the titles video track set to not visible. Renders fine. Then I rendered with only the titles track visible. Also renders okay. So, it appears that AME crashes only when trying to render the titles in combination with the other material.
In a previous lifetime on this video, I had converted my AVCHD source material to SD and used it in an SD project. Same title sequences using the same Government 1 template, but no crashes.
So, to summarize: the Titler dll (TitleCharacterFactory.dll) is causing an access violation in PProHeadless.exe when attempting to render a project combining footage and titles, but succeeds when rendering either exclusively. The Titler also causes occasional spontaneous Premiere crashes. Have run the updater for all Adobe products, video card, etc., rebooted the machine numerous times, burned incense, sacrificed chickens and uttered the sacred words of geek frustration multiple times.
I know pproheadless crashes have been done to death, but if anyone has any insights on why the Titler is so flaky and what possible fixes I might explore, I'd be most grateful.
Thanks,
Chris




