Linking to my finished project

[Vijfhoog8ter]

Hi all,

I've made my help documentation using RoboHelp 7. It is finished and published. Now I want to link to specific help pages from a website. I want the help to appear in a popup. I also want the menu on the left side expanded to the right page.

I've place this link in my page:

<a href="__help/project_name_csh.htm#topicid=some_topic,withnavpane=true,width=700,height=500,toolbar=no,resizable=yes">help</a>

What happens and what goes wrong.

• When I click the link the pop-up will open.
• The menu is not expanded but collapsed
• The menu does not work, if I click nothing happens
• The right help page does display

• When I leave the pop-up open and go back to the website to click another help link
• The pop-up does not get focus
• The URL does change
• The content does not change (copying the url in a new browser does work)
  
• Menu is not working

• When I close the pop-up and go back to the website to click another help link
  
• The pop-up does get focus
• The URL does change
• The content does change
  
• Menu is not working

When I go to __help/project_name.htm in a browser the whole help works just fine. Menu works and all.

So how can I:

• have the right content showing in the pop-up?
• get the menu to work in the pop-up?
• give it focus?

If anyone can help I would be very pleased. Thanks a lot!

[Peter Grainge]

There are some articles on my site about calling help. Perhaps they will help.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Vijfhoog8ter]

Hi Peter,

Thanks a lot for the reply.

I've been looking through your site. I did find this section: http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm and interesting to me is the section: Calling WebHelp Using Topic IDs (http://www.grainge.org/pages/authoring/calling_webhelp/using_topic_ids.htm).

This page describes the method I'm using. Exactly as Tyler describes. But still the errors. So no help here. Any other suggestions?

Thanks anyway.

[Peter Grainge]

Not my strong suit this, it's into developer territory. Basically I have assembled information from various sources but I can't help you with the detail.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Vijfhoog8ter]

No worries. Thanks for the effort anyway. But the thing is I don't seem to be able to find anything on the subject anywhere. Any good resources out there?

[Peter Grainge]

Why not use URLs or Map IDs? I believe that is more common.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Vijfhoog8ter]

HI Peter,

I'm trying now to use URL's. But still, one time it works. But if you don't close the popup, at the next click the URL in the popup will change but the content will not.

Any suggestions? Thanks.

[Peter Grainge]

Read the topic on my site, that point is covered.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge