14 Replies Latest reply: Aug 11, 2010 6:49 PM by donboner@ameritech.net RSS

    CS4 Encore – freezes when HD video asset is added

    donboner@ameritech.net Community Member

      Encore CS4 locks up when I try to add a HD video asset(created in Premiere Pro CS4). I can add Standard Video and Encore does not freeze. I tried of three computer freezes on Windows 7 but works on old XP.   I have uninstalled and reinstalled and update CS4. I have only had Encore running.  ( the HD video is a short 25 second test HD video)

      Has anyone had this issue or does anyone know fix