RoboHelp Crashing

[mollyid]

Robohelp 8 is crashing everytime I save or check in topics, making work very difficult. I checked for updates, and I have the most updated version. Any ideas on fixes? I recently had additional RAM installed to speed up the output, which is helpful, but I've noticed it started happening after the RAM was installed.

[Peter Grainge]

The supplied sample projects should not crash so try those.

You will find the samples at

C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\Samples\en_US

or

C:\Program Files\Adobe\Adobe Technical Communication Suite 2\Adobe RoboHelp 8\RoboHTML\Samples\en_US

If they crash then it does look like an environment problem. Get IT to check the machine. If necessary, try an uninstall and reinstall.

If they don't crash, then you need to look at your project / source control setup.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge