16 Replies Latest reply: Aug 23, 2010 9:53 AM by Bill Hunt RSS

    Unable to import clips as assets

    Stanley Arthur Community Member

      Greetings. Been using Encore since 1.0. New to CS5. I cannot import any video clip into Encore without it getting stuck and looping at "Preparing Transcode Settings", making Encore completely useless to me. I have tried it with a single clip, multiple clips, different clip formats, etc. Always the same problem.