1 Reply Latest reply: Aug 20, 2010 9:18 AM by badchess RSS

    CS 14.0.0 open dialog box does not work

    badchess Community Member

      A coworker just got a new computer.

       

      Windows xp pro service pack 1

      cs 14.0.0

       

       

      File associations for .eps and .ai are Illustrator cs4.

      Double clicking on a file (.eps .ai) does work

      Dragging a file to illustrator does work

       

      However...

       

      File>Open   does not work

      File>Place  does not work

       

       

      Deleting the aiprefs file has no effect.

      I also copied my aiprefs file to her computer, also no good.

      Also reinstalled Illustrator, no effect.

       

      Any ideas?  Maybe something to do with xp, or the lack of service pack updates?