Hi all
Margaret, there is one other possibility that comes to mind
here. In the past we have seen issues with RoboHelp and video
cards. Specifically nVidia cards. IIRC, the fix was to download a
driver update for the card. I'm guessing this may be the case with
you because the dll mentioned is baseimage_release_u. I'm seeing
the "image" part and thinking video adapter here.
Of course there is no guarantee I'm right or this will fix
the issue, but it is probably worth a shot.
Hmmm, Rhinos and Flamingoes. Would this be a Rhamingo? Or a
Flaming Rhino? LOL, what sort of noise would a "Flaming Rhino"
make, anyway? (In my "mind's ear" I'm hearing something along the
lines of snagglepuss the cat)
Cheers all... Rick