3 Replies Latest reply: Aug 26, 2010 10:50 PM by Austeknis RSS

    Serious error in Acrobat 8, need to re-install, doesn't fix

    Austeknis Community Member

      Hi!

       

      I have Acrobat 8 running on Windows XP.  It decided today to not work; no mods have been made to this program for a long time, no updates or anything weird!

       

      The error appears when I open Acrobat, but also if I open any folder containing a PDF.  The error is "A serious error has been detected and Adobe Acrobat 8.1.0 Professional cannot continue.  Please re-install the application and try again."  If Okay is clicked Acrobat shuts down.  In a folder without having Acrobat open, clicking okay does not affect the folders.  I can still view PDFs.

       

      I have (on advice of the LiveChat guy) uninstalled then re-installed it.  This did not fix it.

       

      Does anyone know what to do for this?

       

      Thanks!