Oversize documents being rendered with parts of the document cut off due to the large size

[RVK6]

We are invoking web services on LiveCycle Server ES 8.2 to convert non pdf documents to pdf. We noticed that oversized documents are rendered with parts of it cut off when submitted for conversion.

Has anyone seen this before and how we can resolve this?

Thanks in advance.

[dawittwe]

Hi,

I tested with a word document of 212 mb, containing 88 pages. This converts fine on my server, no pages are cut off. What kind of file, and how large are you trying to convert? How do you invoke the web service? Do you see the same if you invoke directly from Admin UI?

[RVK6]

The oversized file issue happens when we try to convert legal size documents. Part of the document is cut off.

Any documents wider than 8 and 1/2 by 11 has this issues.