Non-printing Snippets

[l8124525]

Help,

I am using RoboHelp HTML version 7.02.001

My problem is that my Snippets are visible in the work area and in the chm when compiled, however, when I generate a Word (or PDF) file from the topic they are nowhere to be seen!

This is quite a problem as I have used Snippets extensively to synchronise the contents of a German and English help proj

[MergeThis]

If you assigned an "online only" conditional tag to your snippet placeholders, and your Printed Documentation layout has a "NOT Online" Conditional Build Expression, that might be the cause.

I just tested this on a single topic whose only content is a snippet (other than an H1 heading) from an existing project (with no conditionalizing), and everything appears in the DOC file. Granted, I'm using RH 8, but I can't see how RH 7 should be any different.

Good luck,

Leon

[l8124525]

Hi Leon,

I do actually use conditional tags and snippets quite a lot in our

documentation so I am familiar with the "Print" and "Online" tags. I don't

know about RH8, but RH7 does not allow you to set a a conditional tag to a

Snippet at all.

I just created a blank topic and inserted the snippet which is not being

printed, same result. I then created a new snippet and inserted it into the

same topic, it printed! Curiously, if you double-click on the new snippet

placeholder, it opens for editing however, doing the same to the rogue

snippet placeholder, it does absolutely nothing however, it will open if you

select Edit Snippet. The answer may be a corrupt snippet but it shows no

other evidence of problems other than it will not print.

Regards

Steve

[MergeThis]

Ahhh, snippet corruption. That's what's wrong with the world, today!

Good luck,

Leon

[Captiv8r]

LOVED it!

Thanks for the smile, Leon!

Rick