12 Replies Latest reply on Feb 11, 2011 6:17 PM by Wade_Zimmerman

    Illustrator CS5 - Startup profiles missing and crashing on quit


      Have a couple of problems with Illustrator CS5.


      When opening the program a message appears, 'Can't locate startup profiles' Have tried reinstalling the software but problem persists.


      When quitting out of Illustrator I get a message saying the software has crashed. I've loaded up the latest patches etc. but again the problem persists.


      Anyone had the same problem and found a fix?