Hey All,
Same problem here, seems to be directly related to folder redirection....
Tried filing this as a bug, but they don't allow more than 2000 characters.... my trace files are way bigger than that.... I'm going to file a bug and link them to this thread as I'm going to put some of my trace info in here.
This has been tested on multiple machines, with multiple users. It does not occur for users without folder re-direction.
In our tests, XP doesn't have the problem with Roaming Profiles, but Vista and folder redirections does.
Steps to re-produce (Vista):
Set the following policy settings (GPMC/Local Sec Policy) with adjustments for server, etc.
User Configuration (Enabled)hide
Policieshide
Windows Settingshide
Folder Redirectionhide
AppData(Roaming)hide
Setting: Advanced (Specify locations for various user groups)hide
Group Path
my_group_here \\server\users\dept\%USERNAME%\AppData\Roaming
Optionshide
Grant user exclusive rights to AppData(Roaming) Disabled
Move the contents of AppData(Roaming) to the new location Disabled
Also apply redirection policy to Windows 2000, Windows 2000 server, Windows XP, and Windows Server 2003 operating systems Disabled
Policy Removal Behavior Leave contents
2) Install Acrobat Reader 9.
3) Launch without admin priviliges
When debugging with ProcessMon (Sysinternals) on Vista SP1 x64 I see it calls \device\mup and then a createfile at the root of C:\ which fails with access denied (as it should in vista), and then the program calls the Windows Error Reporting.
This is lines 9378 to lines 9406 in the processmon trace, sanitized.
342417 01:10.7 AcroRd32.exe 460 CloseFile \\server\users\dept\username\AppData\Roaming\Adobe\Acrobat\9.0 SUCCESS
342419 01:10.7 AcroRd32.exe 460 SetEAFile C:\Windows\CSC\v2.0.6\namespace\server\users\dept\username\AppData\Roaming\Adobe\Acrobat\9.0 SUCCESS
342420 01:10.7 AcroRd32.exe 460 ReadFile C:\Windows\CSC\v2.0.6\pq SUCCESS Offset: 269,632, Length: 208
342421 01:10.7 AcroRd32.exe 460 WriteFile C:\Windows\CSC\v2.0.6\pq SUCCESS Offset: 269,632, Length: 208
342422 01:10.7 AcroRd32.exe 460 CloseFile C:\Windows\CSC\v2.0.6\namespace\server\users\dept\username\AppData\Roaming\Adobe\Acrobat\9.0 SUCCESS
342424 01:10.7 AcroRd32.exe 460 CloseFile C:\Windows\CSC\v2.0.6\namespace\server\users\dept\username\AppData\Roaming\Adobe\Acrobat\9.0 SUCCESS
342426 01:10.7 AcroRd32.exe 460 CreateFile C:\ SUCCESS Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
342427 01:10.7 AcroRd32.exe 460 CloseFile C:\ SUCCESS
342429 01:10.7 AcroRd32.exe 460 CreateFile \Device\Mup\ NAME INVALID Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
342430 01:10.7 AcroRd32.exe 460 CreateFile C:\ SUCCESS Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
342431 01:10.7 AcroRd32.exe 460 CloseFile C:\ SUCCESS
342433 01:10.7 AcroRd32.exe 460 CreateFile C:\ ACCESS DENIED Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Open Reparse Point, Attributes: N, ShareMode: Read, Write, AllocationSize: 0
342434 01:10.7 AcroRd32.exe 460 RegOpenKey HKU\S-1-5-21-1669273076-1836279104-1734353810-3328\Software\Adobe\Adobe Acrobat\9.0 SUCCESS Desired Access: Read
342435 01:10.7 AcroRd32.exe 460 RegQueryValue HKU\S-1-5-21-1669273076-1836279104-1734353810-3328\Software\Adobe\Adobe Acrobat\9.0\Crashlog NAME NOT FOUND Length: 144
342436 01:10.7 AcroRd32.exe 460 RegCloseKey HKU\S-1-5-21-1669273076-1836279104-1734353810-3328\Software\Adobe\Adobe Acrobat\9.0 SUCCESS
342437 01:10.7 AcroRd32.exe 460 QueryNameInformationFile C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe SUCCESS Name: \Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe
342438 01:10.7 AcroRd32.exe 460 RegOpenKey HKLM\Software\Wow6432Node\Microsoft\Windows\Windows Error Reporting\Escalation NAME NOT FOUND Desired Access: Read
342448 01:10.7 AcroRd32.exe 460 QueryOpen C:\Program Files (x86)\Adobe\Reader 9.0\Reader\imageres.dll FAST IO DISALLOWED
342449 01:10.7 AcroRd32.exe 460 CreateFile C:\Program Files (x86)\Adobe\Reader 9.0\Reader\imageres.dll NAME NOT FOUND Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
342454 01:10.7 AcroRd32.exe 460 QueryOpen C:\Windows\SysWOW64\imageres.dll FAST IO DISALLOWED
342455 01:10.7 AcroRd32.exe 460 CreateFile C:\Windows\SysWOW64\imageres.dll SUCCESS Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
342457 01:10.7 AcroRd32.exe 460 QueryBasicInformationFile C:\Windows\SysWOW64\imageres.dll SUCCESS CreationTime: 11/2/2006 6:16:57 AM, LastAccessTime: 11/2/2006 7:03:20 AM, LastWriteTime: 11/2/2006 3:39:37 AM, ChangeTime: 11/17/2006 11:11:23 AM, FileAttributes: A
342459 01:10.7 AcroRd32.exe 460 CloseFile C:\Windows\SysWOW64\imageres.dll SUCCESS
342464 01:10.7 AcroRd32.exe 460 CreateFile C:\Windows\SysWOW64\imageres.dll SUCCESS Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a
342466 01:10.7 AcroRd32.exe 460 QueryStandardInformationFile C:\Windows\SysWOW64\imageres.dll SUCCESS AllocationSize: 15,822,848, EndOfFile: 15,821,312, NumberOfLinks: 2, DeletePending: False, Directory: False
342470 01:10.7 AcroRd32.exe 460 CloseFile C:\Windows\SysWOW64\imageres.dll SUCCESS
342472 01:10.7 AcroRd32.exe 460 CreateFile C:\Windows\SysWOW64\en-US\imageres.dll.mui SUCCESS Access: Generic Read, Disposition: Open, Options: , Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a
342474 01:10.7 AcroRd32.exe 460 QueryStandardInformationFile C:\Windows\SysWOW64\en-US\imageres.dll.mui SUCCESS AllocationSize: 12,288, EndOfFile: 12,288, NumberOfLinks: 2, DeletePending: False, Directory: False
345240 01:12.0 AcroRd32.exe 460 Thread Exit SUCCESS User Time: 0.0156001, Kernel Time: 0.0156001