Upgrading a new file in RoboHelp8

[User719]

I am trying to updgrade new files in RoboHelp 8.  Once I click on the file, it does bring up the "Uprade" option.  Once I click on "Upgrade", I receive an error message that says

" Your project file, M\ Help\Copy of RoboHelp 8 8-27-10... is corrupt and cannot be reopened.  Try deleting the report and reopening the project

Can someone help me with this?  We only have 2 files in RoboHelp 8.  I'm not sure of what the error message implies.

Thanks.

[Peter Grainge]

Looks like your project is on a network, the death of many a good project.

RoboHelp projects should always be run locally. Try moving it.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Captiv8r]

Welcome to our community

Do you see a colon following M? As in M:\ Help\?

If so, that likely refers to a network location. RoboHelp projects typically don't survive well on network drives. Try copying things to your local C drive and see what happens.

Cheers... Rick

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[Captiv8r]

Sorry Peter. Didn't see you coming in the door there...

[User719]

Thank You.  I am not allowed to move items in my local C drive, so I opened up the "temp" file under my local C drive and it still isn't working.

[Peter Grainge]

See Snippet 120 at http://www.grainge.org/pages/snippets/snippets.htm

________________________________________

Peter Grainge

www.grainge.org