28 Replies Latest reply: Mar 24, 2011 1:01 AM by ringedingdong RSS

    Photoshop CS5 ignores OS X Spaces

    philosopherdog Community Member

      CS5 doesn't obey spaces on my machine. I have a MBP i7 with SL. Please confirm if it does on yours by following this simple test. Open photoshop in space 2 and Quicktime (or something else) in space 1. Make sure the "when switching to an application" box is checked in the spaces settings. Now use command tab to switch back to PS from space 1 with QT open. What does it do? Does it switch you to space 2 where PS was opened, or does it just open PS in space 1 with QT in the middle? On my machine it doesn't switch to space 2 with PS, but remains in space 1 and PS appears to have moved to space 1! That looks like a pretty serious bug to me. Actually, if you think about it that means that PS is completely ignoring spaces altogether. I can, of course, switch to space 2 using a shortcut key. When I do this PS is no longer in space 2 because it now seems to be in space 1, sort of. No matter what space I'm in, if I command tab to PS it will pop up in that space instead of moving to space 2 where PS was supposed to be. So, PS is not compatible with spaces on my machine. If it were it would stay in the space I put it in and not appear in any space if I command tab to it. This behaviour is across the whole of CS5 from what I can tell. Is this behaviour just on my machine or is this a program bug? Also, if I go to the spaces view I never see PS there, just the PS images I have open. So it seems PS ignores spaces, but the content window doesn't. Thanx.

        • 1. PS toolbars also disappear when clicking on the desktop
          philosopherdog Community Member

          I guess I should add a couple of things. I'm using the latest MBP with 10.6.4, the i7 with NVIDIA GeForce GT 330M. Perhaps I should put this in a separate thread, but even worse, and possible related to the spaces problem I list above is the issue of PS disappearing when you click the desktop behind the content area. The content remains, but the toolbars go bye bye. Obviously programs aren't supposed to behave this way in OS X. Are there work arounds to such issues? Should I go back to CS4 for the time being until these issues are resolved or is that also going to be a problem on this video card?

          • 2. Re: Photoshop CS5 ignores OS X Spaces
            Chris Cox Adobe Employee

            Spaces is an OS level feature that Application don't write to, and don't really know about.

            Photoshop is SUPPOSED to ignore Spaces - because Spaces is supposed to do it's work without changes to the application.

             

            Previously, Apple blamed Spaces problems on Photoshop using Carbon APIs.

            But now Photoshop CS5 uses all Cocoa APIs.

            And Spaces still doesn't work.

             

            Yes, you are seeing some serious bugs in Spaces.

            And if you want them fixed, you need to talk to Apple.

            • 3. Re: Photoshop CS5 ignores OS X Spaces
              philosopherdog Community Member

              Many applications in CS5 are not just buggy with Spaces in OS X, they don't even behave using command tab switching. I'm sure the answer to this problem is more finger pointing on both sides. Anyhow, maybe for the sake of the users Adobe and Apple should work out these issues like grown ups. Ego trips don't help users one bit unfortunately.

              • 4. Re: Photoshop CS5 ignores OS X Spaces
                Jeffrey Tranberry Adobe Employee

                You can run Photoshop CS5 on 10.5.x and 10.6.x and Spaces behave completely different in some cases between the two OSes. We've documented these issues and we are working with Apple on them. Have you also reported the problems you are seeing to Apple?

                • 5. Re: Photoshop CS5 ignores OS X Spaces
                  philosopherdog Community Member

                  Hi Jeffrey,

                  I have put a bug report in to Apple as well. The thing under 10.6.4 that I find strange is that if you click outside the content window and on to the desktop all of the toolbars disappear and the content floats. In general spaces sees the content but not the program toolbars, at least not consistently. No other OS X program I know of does this. I'm also getting strange behaviour with command tab. I've enabled "when switching to an application...." checkbox in the spaces setup and that helps CS5 behave a bit better, but overall it's not working correctly. It would be great of Apple and Adobe could work this out. I know that Microsoft Office on OS X was also having a heck of a time with Spaces. They seem to have hammered out some sort of working code lately after many patches. It's not really all that important to users whose fault it is. We just want it to work.

                  • 6. Re: Photoshop CS5 ignores OS X Spaces
                    Chris Cox Adobe Employee

                    We would like to see Spaces work as well - but there's nothing we can do in Photoshop to fix bugs in Spaces.

                    Only Apple can fix the bugs in their code.

                    • 7. Re: Photoshop CS5 ignores OS X Spaces
                      jakeymate1 Community Member

                      All we hear is Adobe critizing Apple except when they have a go at Flash.

                       

                      The worst thing I've done in a long time is upgrade from CS3 to CS5. I thought CS3 was buggy but this is just a joke. It makes my Mac feel like a PC and that's some achievement.

                       

                      You wouldn't support CS3 on Snow Leopard but ironically it worked better than CS5 and now your support is consisting of "It's Apple's fault" That was worth 1300 bucks to upgrade for!

                       

                      PS CS5. Errors saving JPEG's that needs the prefs throwing away to correct. Major errors like "Sorry, something major happened and I can't continue" when I open the Image processor or a script.

                       

                      I'll give you this, you guys have a better sense of humour than I do when my 3-4 grands worth of software does not work and gives an error I can't find anywhere on your support site.

                       

                      The next click tells me this "- Server interface error 'Error setting Window::backgroundColor: ActionScript error: Error: Cannot convert' : 327". At other times it's createwidget errors. I bet that's Apple's fault too :-)

                       

                      Spaces we all know about. In PS CS5 if I open an image from the finder, it goes to space 1 regardless of PS allocated space. Photoshop is the only app that will allow documents to spread across all spaces and i use 12 of them.

                       

                      Cinema 4D, Motion, Final Cut, Aperture, Logic Pro, Photo to Movie, Transmit, Firefox. All work fine.

                       

                      PS CS5 is the only app that will not switch to the allocated space when opening a doc from the finder. The only way round it is to open everything in Tabs. I don't want to do that.

                       

                      Now if I go the space prefs and change PS space allocation then change it back all open docs go to the correct space. Can't you automate that somehow. A keyboard shortcut to put it all docs back to their proper place would be better than what you have now.

                       

                      Yet apparently that is Apple's fault. What are you doing differently with your doc windows? You're doing something non standard for sure.

                       

                      Clearly you're doing something differently, which is the norm for Adobe and has never been a popular approach but you stick with it. Non standard dialogues, non standard menus.

                       

                      We didn't choose Mac so you could redesign our user experience.

                       

                      Would it be possible to please tell us why it is that out of old versions of Final Cut. Aperture, hundreds of third party apps work with Spaces fine?

                       

                      Want to hear a joke. Even Windows apps play nice in Parallels Coherance mode. But not a native app like PS. Weird. The day you guys bought Macromedia and killed Quark was the beginning of the end.

                       

                      Domination and a monopoly abused to the nth degree. Adobe's way or the highway. Thanks for that.

                      • 8. Re: Photoshop CS5 ignores OS X Spaces
                        Chris Cox Adobe Employee

                        Yet apparently that is Apple's fault

                        Yes. Spaces is an Apple application.

                        Applications don't know that Spaces is running - Spaces does all the "spaces" assignments and multiscreen emulation.

                         

                        Yes, we know more about how Spaces works (or is supposed to work), and how Photoshop works.

                        We have talked this over with Apple, and we know how many bugs in Spaces we are waiting for Apple to fix.

                         

                        I'm sorry you can't get Spaces to work as you'd like -- but making Spaces work is 100% Apple's responsibility.  There's not a thing we can do to fix the bugs in Spaces.

                         

                        Non standard dialogues, non standard menus.

                        Unless you are referring to a Flash dialog or panel, that is incorrect.

                        • 9. Re: Photoshop CS5 ignores OS X Spaces
                          jakeymate1 Community Member

                          Thank you for addressing my Image processor issues. Not! 1300 buck upgrade and the best you have for support?

                           

                          Any chance you'd look at those issues or do I contact Apple for that too.

                           

                          What about that my CS3 licensing has stopped working since CS3 was installed? I can't even use it for the things CS5 can't do now. Why did you disable a piece of software I bought for a not inconsiderable amount of money?

                           

                          Now if I'd put it on another machine I'd see the logic, but it's on the SAME machine. Shared licence maybe. Again, your way or the high way. Kill the competition then get lazy.

                           

                          If other apps work fine with spaces and yours don't, then it's your issue. If you were following Apple guidelines then they would work.

                           

                          Adobe has had non standard menus since way back. How could you and Macromedia have interface lawsuits if you were using Apple's? Makes no sense.

                           

                          They just didn't present a problem till spaces. What was CS3's save option? Use OS or Adobe's save dialogues?

                           

                          I'm on a Mac, I'll use Apple's thank you very much. Why you even do your own dialogues smacks of domination tendencies.

                           

                          It's not like your argument holds any water. If there were other vendors having the same issues I would buy your explanation.

                           

                          If you use Apple windows and guidelines, your products would work. How is it all Apple apps work fine in the same 'broken' spaces system?

                           

                          Maybe it's just retaliatory for Apple having the nuts to say what every developer has known for a long time. Flash is a buggy piece of crap.

                           

                          I was a web developer for 15 years and developed Flash apps. Nothing can crash a machine like Flash and it got worse after you guys got hold of it. Bloated plug in with designs on world domination. And Apple know it and are the only ones with the balls to call you on it.

                           

                          Funny, feels like Type 1 and Truetype all over again.

                           

                          I've used PS since version 1.0 back in college. I've loved it but it's gotten worse. I went from CS3 to Cs5.

                           

                          How many headline additions for the 2 major upgrades I just took? Content aware is nice. Mmmm! That's it actually. Even 64 bit os no use till the plug in vendors get updates out. Got to run in 32bit.

                           

                          Here's a suggestion. Make PS aware of an images orientation. Not hard for the worlds leading image editor is it.

                           

                          Apple Aperture knows which way round an image is and can export to within a pixel dimensions, regardless of orientation.

                           

                          In 2010 I have to divide 200 images manually in to landscape and portrait to do a resize along the longest edge. How far you've come.

                           

                          Quite simply, you're just not trying anymore.

                          • 10. Re: Photoshop CS5 ignores OS X Spaces
                            Chris Cox Adobe Employee

                            What about that my CS3 licensing has stopped working since CS3 was installed? I can't even use it for the things CS5 can't do now. Why did you disable a piece of software I bought for a not inconsiderable amount of money?

                            Nothing was disabled.  CS3 works for other people.

                            There was a MacOS bug that caused problems with CS3 licensing on 10.6, but Apple fixed that a few patches back.

                             

                            Adobe has had non standard menus since way back.

                            No, we use purely platform native menus (except for the little bit of Flash content in Photoshop).

                            So, I'm not sure where you got the idea that Adobe's menus were non-standard.

                             

                            If other apps work fine with spaces and yours don't, then it's your issue. If you were following Apple guidelines then they would work.

                            Sorry, but that is faulty logic.  We are following Apple's guidelines (even if some Apple apps ignore those same guidelines).

                            Apple said that the Spaces problems were due to Carbon, then we moved to Cocoa and Spaces had most of the same problems.

                            Spaces is supposed to do it's work without the application (Photoshop in this case) knowing anything about Spaces.

                            To the best of my knowledge, Spaces doesn't even expose an API to applications, so applications can't do anything about how Spaces works.

                             

                             

                            Why you even do your own dialogues smacks of domination tendencies.

                            Apple's save dialog couldn't be extended to do what VersionCue wanted to do.  So they implemented a new dialog that was 90% Apple, and 10% added code.  But we got rid of that dialog a while ago.

                             

                             

                             

                            It's not like your argument holds any water.

                            I'm sorry you have trouble accepting the honest truth.

                             

                             

                            If there were other vendors having the same issues I would buy your explanation.

                            There are.  One of them has a number of professional apps that don't quite work with Spaces, I think their name is "Apple".

                             

                             

                            Apple Aperture knows which way round an image is and can export to within a pixel dimensions, regardless of orientation.

                            In 2010 I have to divide 200 images manually in to landscape and portrait to do a resize along the longest edge. How far you've come.

                            Oh, so you missed the Resize Image wizard and Fit Image automation plugin that have been shipping with Photoshop for, what is it, 10 years now?

                             

                             

                             

                            I'm sorry that you have problems.

                            But Adobe is not going to be able to solve your problems.

                            • 11. Re: Photoshop CS5 ignores OS X Spaces
                              jakeymate1 Community Member

                              You're pretty sarcastic for someone dealing with a person who knows your products better than you ever will. I use them 8 hours a day and have for 22 years.

                               

                              "I'm sorry that you have problems.

                              But Adobe is not going to be able to solve your problems."

                               

                              Did I hear that correctly? Adobe is not going to be able to solve my problems with Adobe products? Can I put that on the bulletin boards and FB?.

                               

                              "Oh, so you missed the Resize Image wizard and Fit Image automation plugin that have been shipping with Photoshop for, what is it, 10 years now?"

                               

                              Tell me where it is. No-one seems to know. Maybe only in Elements?

                               

                              It's not in the help docs. These guys might want you to tell them to. http://forums.macrumors.com/showthread.php?t=600367

                               

                              Bear in mind, if this function you talk of needs the Image processor, I'll refer you back to my previous messages. Mine does not work. Any help on making it work would be nice! Isn't that your job?

                               

                              You chose to ignore my error messages and offered no support. Anything PS does that relies on the Image processor does not work and it simply kicks out humorous messages. You defend your stance on Apple but offer no support for any of my REAL issues. Your Image processor does not work on my fresh install of Cs5. It offers up humorous error messages.

                               

                              I described this earlier to you. You ignored it. Check my previous messages if you need to. Do you even know what those errors are?

                               

                              "Fit Image automation plugin"

                               

                              Ok Mr sarcasm.

                               

                              Fit image is no use if I want to crop multiple images is it? I drag the crop and i have to change it to match the orientation of my image. So I crop multiple images in aperture as it can do that in it's sleep.

                               

                              So when I go to crop and image it knows its orientation does it? No it doesn't. The crop tool crops to whatever is set and ignores the files orientation. So you have to keep changing 8x12 to 12x8 and back again, depending on the file. More than an annoyance on 100's of images.

                               

                              "Sorry, but that is faulty logic.  We are following Apple's guidelines (even if some Apple apps ignore those same guidelines).

                              Apple said that the Spaces problems were due to Carbon, then we moved to Cocoa and Spaces had most of the same problems."

                               

                              Everything else works on Spaces, except your products.  Please tell me how if you click ANY doc in the finder, it opens in it's native app, in the  right space. Except Photoshop. Did Apple single you guys out?

                               

                              PS does go the right space, IF you use tabs for documents. You're the only one that makes a product that does not work, yet you still blame Apple.

                               

                              There are glitches here and there in Spaces but none of them are cause for more than a second of thought. Your PS glitches are pissing me off every day. Enough to waste my time here I guess.

                               

                              "There are.  One of them has a number of professional apps that don't quite work with Spaces, I think their name is "Apple"."

                               

                              I use most Pro apps from Apple and they all work fine. Name one if you feel confident I'm incorrect. I likely know more of the issues with them than you ever will.

                               

                              The toolbox in Final Cut 6 does move around. For Final Cut, that's it. And it is 4 year old software after all, not 4 months old like Cs5.

                               

                              "Nothing was disabled.  CS3 works for other people. There was a MacOS bug that caused problems with CS3 licensing on 10.6, but Apple fixed that a few patches back."

                               

                              Well my CS3 licensing timed out after a week and half of Snow Leopard (with all updates applied) and the message told me to contact you. I did and guess what?

                               

                              You blamed Apple. Is that Adobe company policy now? No-one else does it. Do I contact Apple to get them to re authorise my CS3? What do I do Adobe support? Tell me, and I'l do it.

                               

                              Again, never happened with anyone elses software in 22 years of using Macs. Amazing how many bugs in your software are Apple's fault.

                               

                              "Apple's save dialog couldn't be extended to do what VersionCue wanted to do.  So they implemented a new dialog that was 90% Apple, and 10% added code.  But we got rid of that dialog a while ago."

                               

                              Don't even get me started on the abomination that was Version Cue. Crap idea from top to bottom and didn't you guys draw the same conclusion and dump it. I don't see it in Cs5, thank god.

                               

                              "No, we use purely platform native menus (except for the little bit of Flash content in Photoshop).

                              So, I'm not sure where you got the idea that Adobe's menus were non-standard."

                               

                              A little bit of Flash content? For a moment, let's pretend that's true. So you don't use standard menus then :-)

                               

                              It's like being pregnant mate, You either are of you aren't. You can't be 'mostly' compliant, you are or you aren't. YOU aren't. Once you step outside of compliance AND have issues, you're on your own.

                               

                              Again, if you use standard menus, why did you take Macromedia to court over your "unique" interface? You're not dealing with a muppet here mate, I know your working, I know your history, and I know you have been bolting stuff on to CS framework the for a long time and it's showing woith every bloated release that pleases your shareholder and know one else.

                               

                              You don't seem to know much about your own employers history and practices which are criticised industry wide. Jeez, it took you 10 years to support OSX properly and even then it's a bit half arsed. 64 bit in 2010. Wow, you are market leaders :-)

                               

                              Why not just give up the ghost and abandon Mac altogether. You seem to have unofficially done that anyway.

                               

                              And so far, you've solved not one of my very real Cs5 problems or error messages.

                               

                              Awesome support. Awesome!

                              • 12. Re: Photoshop CS5 ignores OS X Spaces
                                jakeymate1 Community Member

                                "Nothing was disabled.  CS3 works for other people.

                                There was a MacOS bug that caused problems with CS3 licensing on 10.6, but Apple fixed that a few patches back."

                                 

                                Further to the CS3 licensing problem Chris.

                                 

                                The problem exists on both Mac and Windows machines and Adobe has multi platform solutions http://kb2.adobe.com/cps/401/kb401528.html#main_sol1 (didn't work for me sadly)

                                 

                                So Chris, I'm starting to think you're just a fanboy troll and I can't wait to hear your explanation of how a cross platform licensing issue on an Adobe product is Apple's fault. I simply can't wait :-)

                                 

                                Everyone with a brain knows your licensing techniques, how you guys were trying to be clever with CS3, and how easily they get broken on a legal copy.

                                 

                                Doesn't seem to stop your software been on Torrent though, just gets in the way of legal buyers wanting to use what they paid for.

                                 

                                There was an earthquake over the weekend in NZ. Do you think that's Apple fault too.

                                • 13. Re: Photoshop CS5 ignores OS X Spaces
                                  Chris Cox Adobe Employee

                                  Please read the knowledgebase article again.

                                  That article tells you how to reset your activation if you have problems (corrupted disk, corrupted files, etc.).

                                  There is no cross platform issue, no known bug, etc.  You just made that up.

                                   

                                  You have problems. OK, we accept that.

                                  But your problems are not solveable by Adobe.

                                  • 14. Re: Photoshop CS5 ignores OS X Spaces
                                    jakeymate1 Community Member

                                    "You have problems. OK, we accept that.

                                    But your problems are not solveable by Adobe."

                                     

                                    That is going out everywhere on the net, I can tell you that. Problems with Adobe software not solveable by Adobe. That's a classic, even for you guys.

                                     

                                    For a hotline you're not very hot.

                                     

                                    Not one issue you've solved for me. Google has turned up some solutions luckily. Not for Spaces though. PS remains the only app on the market that can't switch to the PS space when you double click a doc in the finder.

                                     

                                    "There is no cross platform issue, no known bug, etc.  You just made that up."

                                     

                                    I made that up?

                                     

                                    Read your own tech docs and learn something . Why is it that your licence recovery utility is for Mac AND Windows if there is no problem on Windows?

                                     

                                    http://kb2.adobe.com/cps/401/kb401528.html

                                     

                                    http://forums.adobe.com/thread/417018

                                     

                                    You're an idiot, through and through. How the hell did you get a job in IT?

                                     

                                    Oh, I know, it's Adobe. The only half assed software company you could get a job at. As you'll see below, your employer offers utilities and support for CS3 and CS4 activation issues on WINDOWS.

                                     

                                    Funny they do that if there's no cross platform issue don't you think? Seems a waste of time for the Adobe tech's to have a solution for a problem that does not exist. :-)

                                     

                                    Tired of dealing with you. You're completely and utterly useless, as is your software. And don't get me started on the slow bug fest that is Indesign. Come back Quark, all is forgiven.

                                     

                                    Issue

                                    When you start any Adobe Creative Suite 3 application, you see the error message, "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

                                    Important: For Adobe Creative Suite 4 (CS4) products and Acrobat 9, please use kb405970 (Windows) or kb51260 (Mac OS).

                                    Solutions

                                    Solution 1: Apply the Licensing Service Update
                                    Solution 2: Set the FLEXnet Licensing Service to Manual and Start the service. (Windows only)
                                    Solution 3: Reset your permissions on the FLEXnet folder
                                    Solution 4: Rename the FLEXnet folder

                                     

                                    Solution 2: Set the FLEXnet Licensing Service to Manual and start the service. (Windows only)

                                    1. Choose Start > Control Panel.
                                    2. Double-click Administrative Tools.
                                    3. Double-click Services.
                                    4. Double-click the FLEXnet Licensing Service to open the Properties dialog box.
                                    5. Click the Startup Type menu, and then select Manual.
                                    6. Click Apply.
                                    7. In the Services Status section, click Start to start the service.
                                    8. Click Apply, and then click OK.
                                    9. Close all open dialogs.
                                    10. Start the affected application.

                                    • 15. Re: Photoshop CS5 ignores OS X Spaces
                                      AZDawg Community Member

                                      >That is going out everywhere on the net, I can tell you that.

                                       

                                      Like anyone cares. You're obviously just looking for an argument. Why Chris has wasted any time on you at all is beyond me.

                                       

                                      Better get busy because if you want to get that out everywhere on the net you're wasting valuable time here. The net's a mighty big place and you have work to do. Now get busy spreading the word... they are waiting for your words of wisdom.

                                      • 16. Re: Photoshop CS5 ignores OS X Spaces
                                        jakeymate1 Community Member

                                        Not looking for an argument, just solutions to issues that software costing this much should not have.

                                         

                                        Adobe support forums is clearly the wrong place to look for Adobe support. You only have to browse round here to see unsolved issues all across the forums.

                                         

                                        If you read carefully you'd see Chris was incorrect on so many points it was laughable, does not know his own companies products and answered not one single question, solved one CS5 error message or provided a single solution, a tech doc link or anything that might provide help.

                                         

                                        He even blamed Apple for a CS3 and CS4 issue that affects Mac AND Windows. With quality staff like that, no wonder the software is buggy as hell.

                                         

                                        Like anyone cares that 3-4 grands worth of software has issues Adobe can't help with? Clearly you don't.

                                        • 17. Re: Photoshop CS5 ignores OS X Spaces
                                          AZDawg Community Member

                                          >Adobe support forums is clearly the wrong place to look for Adobe support.

                                           

                                          This is a user to user forum. Chris is an employee donating his time. All you've done is bash him and ridicule him because he didn't give you the answer you wanted. You ARE looking for an argument. He told you (and trust me he knows more about Ps than you'll ever know) it's an issue with Spaces and you just won't accept that. You're not going to find a better answer here so to continue to call people names is not going to get you anything. You've been nothing but aggressive since your first post.

                                           

                                          You made your point, now go inform the entire Net of your findings like you threatened to do. You've got a long night ahead of you.

                                           

                                          Oh, and you're correct on one point, I don't care.

                                          • 18. Re: Photoshop CS5 ignores OS X Spaces
                                            jakeymate1 Community Member

                                            You'd get pissed off if you spent a fortune on upgrades that your livelihood depends on and get zero support for 4 or 5 very real error messages.

                                             

                                            (and trust me he knows more about Ps than you'll ever know)

                                             

                                            I've used PS since 1.0 in 1990 through each version only skipping CS4 so I severely doubt that. I have spent 3-4 days a week of my life in PS since then and have published articles on it's use from retouching to compositing.

                                             

                                            Apple and Adobe have been playing this blame game since before you were born. Postscript and Truetype started it off, and Flash and iPads are the latest instalment. The user suffers every time.

                                             

                                            Forget Spaces for now. Where was Chris's claimed expertise useful exactly?

                                             

                                            Image processor error messages? No answer from Chris. Adobe can't help on that one.

                                             

                                            Cross platform licensing failure issues that affect Mac, XP, Vista and 7? Highly incorrect information from Chris that is contradicted by Adobe tech docs. Adobe can't help on that one either.

                                             

                                            Not much of an employee. Not one suggestion of a solution to many CS5 error messages that have nothing to do with Apple or Spaces.

                                             

                                            That ok with you? Clearly your expectations are pretty low for a company with a revenue approaching 3 billion dollars now that they've killed off Aldus, Macromedia and just about every other competitor aside from Corel, Microsoft, Sun and Apple.

                                             

                                            I solved all but one issue on Google. As far as I know, Google is not part of Adobe support, yet clearly beats this place for expertise.

                                             

                                            "Chris is an employee donating his time." That's a contradiction in terms.

                                             

                                            I did not expect to have to post multiple posts to get no information on solutions that were eventually obtained elsewhere. Have not used Adobe support since 2003, it's not changed. Well it has. It's worse. At least back then you got a solution, eventually.

                                            • 19. Re: Photoshop CS5 ignores OS X Spaces
                                              Gyno-jiz Community Member

                                              I've been reading here a long time and this is absolutely the best post ever. I've contributed to some winners, but to have Chris in the mix here makes for an instant classic. I'm not threatening to spread this post around on Facebook, but it's definitely on my hard drive for those dark times when the proverbial barrel's in my mouth. Thank you, jakey.

                                               

                                              one.jpg

                                               

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                                              four.jpg

                                              • 20. Re: Photoshop CS5 ignores OS X Spaces
                                                jakeymate1 Community Member

                                                Happy to amuse J :-)

                                                 

                                                Thanks for those images. Truly. That is the most useful thing so far, but sadly does not solve the issue with my image processor not functioning and hence me not been able to use those admittedly useful features :-)

                                                 

                                                As I've mentioned previously and received no reply. With anything to do with the image processor or scripts the thing is, I get this error when trying to access the features you kindly mention.

                                                 

                                                "Sorry, something major happened and I can't continue. Would you like more information?"

                                                 

                                                The reply was that Adobe could not help. A frustrating answer to be sure. Found more info on Google but that's not the point is it?

                                                If I could access the fit to image features and scripts the image processor provides, that would be nice, but even then, they don't solve the issue of doing a visual manual crop on a group of images do they?

                                                 

                                                Aperture has this nice thing where when you drag the crop, it knows the orientation of the image you are cropping.

                                                • 21. Re: Photoshop CS5 ignores OS X Spaces
                                                  Andrew Philpott Community Member

                                                  Does anybody else have issues with their entire system freezing and then logging out when switching Spaces with PS CS5 open? At first I thought it was an issue with Snow Leopard, but looking back I never had it happen when I had CS3. It only happens when I've got PS running, and it's a huge pain. Luckily it hasn't happened yet when I've had unsaved work, but I'm sure it will someday.

                                                  • 22. Re: Photoshop CS5 ignores OS X Spaces
                                                    Jesper Storm Bache Adobe Employee

                                                    I haven't heard about this. If the system freezes & auto-logs out, then it is an Apple bug (because your error description indicates a failure in an OS service).

                                                    You may want to take a look in the OSX Console (in the utility folder).

                                                    The following assumes OSX 10.6.

                                                    Launch "Console"

                                                    See if you see anything that indicate a failure close to the time when your session froze.

                                                    Then click on "Show Log List"

                                                    - Navigate to FILES>"/private/var/log/windowserver.log" and look for suspicious entries.

                                                    - Navigate to FILES>"/private/var/log/system.log" and look for suspicious entries.

                                                    - Navigate to FILES>"/private/var/log/kernel.log" and look for suspicious entries.

                                                    Be aware that output to the console is hard to read, and most entries are perfectly harmless.

                                                    Since we have seen systemwide problems on OSX related to video card drivers, please make sure that your system is up to date.

                                                    • 23. Re: Photoshop CS5 ignores OS X Spaces
                                                      Andrew Philpott Community Member

                                                      Looking in the kernel.log I found this right around the time my system crashed:

                                                       

                                                      Oct 15 12:28:24 Andrew-Philpotts-MacBook-Pro kernel[0]: NVDA: Fatal error, failed to make a texture resident.  GPU heap size is 666 MB with 6199 textures and 10 surfaces.

                                                      Oct 15 12:28:24 Andrew-Philpotts-MacBook-Pro kernel[0]: The graphics driver has detected a corruption in its command stream.

                                                       

                                                      My system is up to date, I update it frequently. I just don't understand why this never happened until I started using CS5 and why it only happens when PS CS5 is running unless it's in some way related.

                                                      • 24. Re: Photoshop CS5 ignores OS X Spaces
                                                        Jesper Storm Bache Adobe Employee

                                                        This looks like a problem in your NVidia driver or in OSX.

                                                        CS5 uses OpenGL accelerated documents by default and this may trigger this bug (Expose & Spaces seem to also rely on OpenGL).

                                                        Try to go into your Photoshop preferences and Turn off "Enable OpenGL Drawing" in the Performance section.

                                                        You should also consider reporting this problem to Apple.

                                                        • 25. Re: Photoshop CS5 ignores OS X Spaces
                                                          Andrew Philpott Community Member

                                                          Cool, I'll give that a try. Thanks for the tip.

                                                          • 26. Re: Photoshop CS5 ignores OS X Spaces
                                                            philosopherdog Community Member

                                                            Do you lose any functionality by disabling OpenGL?

                                                            • 27. Re: Photoshop CS5 ignores OS X Spaces
                                                              Jesper Storm Bache Adobe Employee

                                                              You loose the performance benefits of OpenGL

                                                              • 28. Re: Photoshop CS5 ignores OS X Spaces
                                                                ringedingdong Community Member

                                                                Yeah, that works!