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1. Re: Opening a client's InDesign file looks pixelated and blurry.
[Jongware] Sep 10, 2010 8:20 AM (in response to JeremySeda)Since you mentioned you also have the original files: how do they look in Photoshop? The same, or markedly better?
(My guess: the same, since you already tried High Quality view.)
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2. Re: Opening a client's InDesign file looks pixelated and blurry.
JeremySeda Sep 10, 2010 8:34 AM (in response to [Jongware])The original resources in the "/Links" folder that accompanied the InDesign files look great. In fact there's an EPS file for the logo, which looks (expectedly) beautiful. Yet, when I'm trying to work with these resources in InDesign, they start looking dodgy.
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3. Re: Opening a client's InDesign file looks pixelated and blurry.
P Spier Sep 10, 2010 8:39 AM (in response to JeremySeda)Make sure the links are showing as up to date, and that you don't have object level display performance enabled and the links are set to something other than High Quality or Same as View.
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4. Re: Opening a client's InDesign file looks pixelated and blurry.
JeremySeda Sep 10, 2010 8:59 AM (in response to P Spier)My apologies, but how would I go about checking whether or not the object level display perfomance is enabled and that the links are set to something other than "High Quaity" or "Same as View"? Sorry, I'm a newb to InDesign.
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5. Re: Opening a client's InDesign file looks pixelated and blurry.
P Spier Sep 10, 2010 9:53 AM (in response to JeremySeda)Easiest thing to do would be to go to View > Display Performance and select High Quality Display and verify that Allow Object Level Display is UNCHECKED. Else you need to right-click every image and check the display settings.
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6. Re: Opening a client's InDesign file looks pixelated and blurry.
JeremySeda Sep 10, 2010 11:20 AM (in response to P Spier)Peter, thanks for the explanation and sticking with me on this one. I've done as you asked all the way up to right-clicking on the image and checking the Display Performance. Each image is set to "Use View Setting" and changing that still doesn't resolve the images looking pixelated and text, blurry. This is so strange, can you think of anything else I can do, or something that may be on my client's side that may resolve this?
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7. Re: Opening a client's InDesign file looks pixelated and blurry.
P Spier Sep 10, 2010 12:33 PM (in response to JeremySeda)Blurry text is really an odd problem, making it sound like it isn't really text at all. Are you able to select it with the text tool?
What does a new doc look like if you make one on your syustem and place a couple of those links and copy/paste some of the text?
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8. Re: Opening a client's InDesign file looks pixelated and blurry.
[Jongware] Sep 10, 2010 12:40 PM (in response to JeremySeda)Can you check if some transparency effect has been applied on -- or possibly over -- the images? "Transparency effect" is rather vaguely defined; it might be anything from a totally transparent rectangle to shadows, to bevels, to Multiply, Difference or other graphic effects.
[ In fact transparency effects should not cause this problem. Nevertheless, please check. It might be in combination with the images being EPSes, or the phase of the moon or something. ]
Oh -- another test. Can you make a new blank document, place one of the images into it, and export to PDF? How does the image look?
[ That's because sometimes files "just stop working". This test is to check if the image in itself, and your export-to-PDF procedures, work as they should. ]
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9. Re: Opening a client's InDesign file looks pixelated and blurry.
Stix Hart Sep 10, 2010 12:57 PM (in response to JeremySeda)Just my 2c, what does it look like when you export to PDF, presuming this is what you're going to be doing to the document. If it's OK that's the main thing...
I have had instances where High Quality Display simply doesn't work, a preferences replacement fixed it. This would explain the pixellated eps but not the blurry text however.
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10. Re: Opening a client's InDesign file looks pixelated and blurry.
JeremySeda Sep 10, 2010 2:20 PM (in response to Stix Hart)When I print this as a PDF (after "placing" the EPS graphics with the original) the text and EPS-based graphics look a little better (not suberb, though), but the rasterized images still look dodgy, even though the originals included are "placed" back in the InDesign file again. This might be adequte if the final, desired medium were a PDF, but I'm taking these graphics and putting them in Flash.
I finally told my client that I needed PSD files instead, as this doesn't seem like it's a straight-forward fix for either her or I. I am, however, interested in trying out anything else to find resolve in this, since this issue is likely to come up again and not only with me.
Many thanks to all of you for trying to help me find a solution!
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11. Re: Opening a client's InDesign file looks pixelated and blurry.
JeremySeda Sep 10, 2010 2:21 PM (in response to JeremySeda)Oh, and to answer the others' questions, I am able to modify the blurry text, but as soon as I stop editing the text, it goes back to looking like hell. There's no transparency on the graphics, other than the logo, which is "placed" with the original EPS logo.
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12. Re: Opening a client's InDesign file looks pixelated and blurry.
P Spier Sep 10, 2010 2:54 PM (in response to JeremySeda)Try putting th text on its own layer above everything else. Sounds like it's being affected by transparency in the logo or something.
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13. Re: Opening a client's InDesign file looks pixelated and blurry.
peter at knowhowpro Sep 10, 2010 2:58 PM (in response to JeremySeda)JeremySeda wrote:
Peter, thanks for the explanation and sticking with me on this one. I've done as you asked all the way up to right-clicking on the image and checking the Display Performance. Each image is set to "Use View Setting" and changing that still doesn't resolve the images looking pixelated and text, blurry. This is so strange, can you think of anything else I can do, or something that may be on my client's side that may resolve this?
It's possible to set Display Performance properties incorrectly if you're not careful.
Notice that Adjust View Settings is set to High Quality, but the sliders that set the properties that the named High Quality view settings option are set to the lowest-quality end of the slider scale. This so-called High Quality view would gray out raster and vector images, and turn off transparency completely.
Make sure that Fast, Typical, and High Quality view settings are set to appropriate qualities.
HTH
Regards,
Peter
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Peter Gold
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