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1. Re: Eyedropper tool doesn't work in Index Mode
c.pfaffenbichler Sep 12, 2010 1:28 AM (in response to chuckrock)I can’t reproduce that problem in Photoshop 12.0.1.
What version do you use?
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2. Re: Eyedropper tool doesn't work in Index Mode
chuckrock Sep 13, 2010 11:34 AM (in response to c.pfaffenbichler)I'm on version 12, OS 10.5.8.
Just to be sure you're doing the same thing:
Go to image/index
In the Palette drop-down menu, choose "Custom"
Now, click one of the swatch squares in the color table that comes up, and try to select a color from the image with the eyedropper. The color stays white in the color picker unless you go through ritual in my first post.
This also happens on the Intel iMac at home (that is running Snow Leopard)
Thanks for the response,
Chuck
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3. Re: Eyedropper tool doesn't work in Index Mode
c.pfaffenbichler Sep 13, 2010 11:59 PM (in response to chuckrock)Sorry, you’re right, I had misunderstood you.
This probably has no bearing on your problem, but you might upgrade to
12.0.1.
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4. It's gotta be a bug...
chuckrock Sep 14, 2010 11:51 AM (in response to c.pfaffenbichler)Yup. I've done that. I guess we've discovered a bug.
I wonder if I get a gold star or something...
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5. Re: It's gotta be a bug...
lil m23 Sep 14, 2010 12:31 PM (in response to chuckrock)sorry buddy, I caught that one and reported it on this forum 1st. But I'll consider sharing the prize, if we get the fix.
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6. Re: It's gotta be a bug...
chuckrock Sep 14, 2010 2:00 PM (in response to lil m23)Deal.
It's irritating that the same thing happened with CS3 as well. It sure makes t-shirt seps more tedious... which I thought was nearly impossible.
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7. Re: Eyedropper tool doesn't work in Index Mode
joecpwu Nov 25, 2010 10:23 PM (in response to chuckrock)Not sure if this is a bug or they change the way you work in CS5. Since I use mostly CS1 and I found that CS3 had the problem, but CS4 worked fine like CS1. Then CS5 needs to do it this way:
Forced>Custom>Select from the small color square>Click New (check the below photo)
now you can select from the artwork and the color should change according to your eyedropper.

Cheers,
Joe
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8. Re: Eyedropper tool doesn't work in Index Mode
Fredorigin Dec 6, 2010 2:02 PM (in response to joecpwu)Thanks for the temporary solution. The is the same bug was in CS3 then fixed ic CS4. Now it's back in CS5.
I've only had this bug with Macs not PCs. "YES IT'S A BUG!" Question: Is there anybody from Adobe who reads this? Can someone at adobe please tell us when this Mac bug will be fixed? For a premium product at such a price, Photoshop shouldn't have a bug like this. Adobe should be more responsive! Think of the difficulty people like me who write textbooks must have. To give one technique for a PC and then a workaround technique for a MAC. I implore anyone who is experiencing this problem to contact Adobe & let them know about it! Here's a link to their bug report page. https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform Thanks everyone (for letting me vent). Frederick
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9. Re: Eyedropper tool doesn't work in Index Mode
Jeanne Rubbo Dec 6, 2010 2:37 PM (in response to Fredorigin)The Photoshop team is aware of this issue already, and we're looking into it. Thanks for the reports.



