18 Replies Latest reply: Mar 28, 2012 7:45 AM by Smathew RSS

    Problems with opening Adobe Reader 9 or pdf files

    Choichai Community Member


      Can someone please help me resolve this problem?  I had no problem using Adobe Reader 8 but since removing Adobe Reader 8 and download the updated Adobe Reader 9, I cannot open any pdf files or the Adobe Reader 9 (on desktop) without receiving the following error message:

      "Adobe Reader 9.3 has encountered a problem and needs to close".  I tried several times to download and reinstall Adobe Reader 9 without any success.  Any help will be appreciated.  Thanks.