Audio skips/stutters after publishing

[wickedthumbs]

After I publish my presentation the audio skips/stutters.  When I listen to it before publishing it sounds fine but the problem comes after publishing.  I have tried changing the audio quality and the control preloading but it still happens. Any ideas???

[Guest]

I'm experiencing the same issue.  We've tried reverting back to Flash Player 9 from the publishing computer to see if that would resolve the issue but it didn't.  We've narrowed the issue down to a conflict with only specific desktop computers (HP E8500) - the issue does not exist with laptops or HP E8400.  I hope this helps to identify the issue and determine a fix.

[Guest]

I've reported this issue as a bug.  If you're experiencing the same issue, would you please also report the bug so we can get some urgency on a fix?  To report a bug, go to this webpage - https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.  Thanks!

[heisrmann]

I have experienced a similar issue for one of our end users on a HP Compaq 8000 Small Form Factor. In my case, I was able to test previous published content. My testing includes published "presenter/training" content as far back as 2006. What is interesting is that the 2006 content when it was Macromedia Breeze had no problem and the audio played normally. Yet, content from Adobe Presenter from 2008 until now 2010 all sputter kind of like a "Max Headroom" clip.

This makes the learning experience useless.

Could there be some kind of "hardware acceleration" issue combined with the scripting within Adobe Presenter streaming the audio?

[Guest]

The resolution to this issue has been identified in the Flash Player forum:

http://forums.adobe.com/message/3102156#695377

We followed the instructions in the HP link in this post and it resolved the stuttering audio.  I hope this helps everyone else.

[Guest]

I am having the same problem but our computers are not HP they are Dell.  It stutters on some and is fine on others.  I can't seem to find anything that helps fix it. I've tried all of the tips offered so far and nothing.  It is impossible to go around to all of the individual PCs and check their BIOS setups as some have suggested.  Any other ideas?????