RoboHelp HTML 7 Not Appearing In Windows 7 Start Menu

Report · Sep 12, 2010

I have W7, 64Bit. When I run RH7 HTML, it never appears in my recent list of programs run in the Start Menu. Other programs do, but RH7 does not. I have my Start menu properties set at the highest number of recent programs and jumps allowed. I also cleared many of my recent programs so room could be made for it to appear.

Not sure if this is a RoboHelp 7 question or a Windows forum question. Just thought I'd see if anyone else ran into the same issue.

Thanks

Shawn

Report · Sep 12, 2010

Hi Shawn

I think I'd ask the question as well in a Windows forum just to be on the safe side.

Additionally, I suppose it's possible that some type of special coding is required for applications to register themselves with Windows.

Out of curiosity, you are able to make Windows 7 work with RoboHelp 7? I ask because I never could on my own Windows 7 64 bit system. I ended up installing the Microsoft Virtual Machine with XP mode to do that.

I would also encourage you to report as a Bug to Adobe. While I'm pretty certain it won't have any effect on seeing a patch emerge for RoboHelp 7, it will at least put the issue on the radar for Adobe to monitor with any future versions of RoboHelp.

And as a last item, you may wish to configure your Taskbar so that you have the Quick Launch bar. That makes it super easy to launch items. Ether that or try pinning the item. I'm not all that fond of pinning yet.

Cheers... Rick

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Report · Sep 12, 2010

Rick:

Thanks.

RH7 seems to work under W7 64Bit. I still have the issue with the glossary not appearing (http://forums.adobe.com/thread/715196?tstart=0) but I am going through copying and pasting from notepad back into my glossary to see if it was bad characters. I will update that thread hopefully today with an answer.

I will report this issue as a bug to Adobe and also ask on a Windows 7 forum.

Quick launch - Done it.

Pin - This seemed to work by dragging the RH HTML shortcut from All Programs over "Back" and then in the list and selecting Pin. Windows does not remember last open files though in the Pin location but the link stays.

Shawn

Report · Sep 15, 2010

It's not a bug. See Snippets on my site.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Report · Sep 17, 2010

Peter:

Thanks. I looked under this topic but don't see the answer. I see how to configure it, but not why its not working. Either I'm misisng it or maybe have the wrong snippet. This topic also referenced to XP and I am running W7. I didn't know Microsfot changed this that might affect the answer.

Why doesn't RoboHelp appear in the recently used list in the Start menu?

Blame Microsoft!

http://support.microsoft.com/kb/282066/EN-US/

Thanks

Shawn