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I downloaded a book which needed digital edition. I did not know that my husband had already downloaded Digital Edition and activated with his login on my Macbook Pro. I downloaded Digital Edition to my MAC and activated it with my login. I cannot see the book I downloaded. How do I change the activation back to his login so I can see the book?
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Try this, hope it helps...
Q: I receive the error "Error getting license" or "License fulfilled by a different user"
A:
1. Deauthorize Adobe Digital Editions
a. Open Adobe Digital Editions
b. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
c. Click the button that says Deauthorize Computer
When you do this, close Digital Editions and upon restarting it, it should ask you to authorize with a current or new account. I hope this helps. I went through a similar problem on a PC so it might not be the same, but worth a shot.
Be careful not to activate / reactivate the computer and or devices too many times, or you will have to contact customer support to increase your allowable activations of which the default is 6 computers, and 6 devices.Good Luck!
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Thanks. That worked.
Date: Wed, 22 Sep 2010 06:49:30 -0600
From: forums@adobe.com
To: czagula@hotmail.com
Subject: Changing activation on MAC
Try this, hope it helps...
Q: * I receive the error "*Error getting license" or "License fulfilled by a different user"
A:
1. Deauthorize Adobe Digital Editions
a. Open Adobe Digital Editions
b. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
c. Click the button that says Deauthorize Computer
When you do this, close Digital Editions and upon restarting it, it should ask you to authorize with a current or new account. I hope this helps. I went through a similar problem on a PC so it might not be the same, but worth a shot.
Be careful not to activate / reactivate the computer and or devices too many times, or you will have to contact customer support to increase your allowable activations of which the default is 6 computers, and 6 devices.
Good Luck!
>
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Glad to hear it. Happy reading!