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Click Boxes are not working

New Here ,
Sep 22, 2010 Sep 22, 2010

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I'm currently working on a course that contains a main menu screen that then branches off to several course modules.  On the main menu I have placed several click boxes that jump to the slides within the course.  Of the 5 click boxes that I have placed on the main menu, 2 are not working although they are set exactly like the other three with the exception of the slide that they are  jumping to. 

The click box setting are as follows:

  • Jump to slide (set to the slide that contains desired content)
  • Appear as of 0 seconds
  • remain for rest of slide
  • Infinate attempts
  • Show hand over hit area
  • Pause project until user clicks.

I have tried to delete the offending click boxes and rebuild.  Copy a click box that functions and simply change the jump to slide number.  Rebuild the entire slide (resulting in the same situation of the 3 click boxes that worked continuing to work and the 2 that didn't, not working.)  I have built several main menu screens in the sam manner in several courses with out any problems.  Please help me to understand what could possibly be the issue.

Thanks,

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LEGEND , Sep 22, 2010 Sep 22, 2010

Hi there

Do you have a quiz in the project? If so, you could have your quiz settings configured so that questions MUST be answered before you may continue.

For example, perhaps you have a 40 slide project. You have some buttons on slide five. Button one jumps to slide six. No problem. Button two jumps to slide 20. No problem. But Button three tries to jump to slide 30. And on slide 28 you are asking a True/False question. Your quiz settings may declare that the question on slide 28 MUST be answere

...

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New Here ,
Sep 22, 2010 Sep 22, 2010

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By the way I forgot to mention that I am building this course in Captivate 4.

Thanks

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LEGEND ,
Sep 22, 2010 Sep 22, 2010

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Hi there

Do you have a quiz in the project? If so, you could have your quiz settings configured so that questions MUST be answered before you may continue.

For example, perhaps you have a 40 slide project. You have some buttons on slide five. Button one jumps to slide six. No problem. Button two jumps to slide 20. No problem. But Button three tries to jump to slide 30. And on slide 28 you are asking a True/False question. Your quiz settings may declare that the question on slide 28 MUST be answered before you may continue. In that case the button would appear to fail and not jump to slide 30 because the question on slide 28 hasn't been answered.

Cheers... Rick

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New Here ,
Sep 22, 2010 Sep 22, 2010

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Thanks for the tip, I looked at my quiz settings and it seems that I had it set to require the user to complete the questions to move on.  I have reset the quiz setting to allow the user to skip the quiz and now all the modules that follow the quizes are working.

Thanks again for that tip.  I'm definately going to be using that a lot in the future

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