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Thank you Bob_Bell for the very handy tip on this forum. Thank God
there are people like yourself ready to do what Adobe's employees
should be doing: Helping their users! Your tip worked well for me! Thanks!
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I'm not sure where Chris got his information about the Customization Wizard and registry entries. We built a transform based on using Reader as the default .pdf handler, changing only the EULA options and the auto-update. The package was deployed successfully after we built a workaround to fix the 9.1.2 update bug Adobe has yet to truly address. Currently all the Reader 9.1.2 computers are having this same issue, and the registry entry outlined here and in http://kb2.adobe.com/cps/405/kb405461.html does not appear to make a difference even after reboot. We tried to install the entry both through the transform and manually with no luck. The only working solution appears to be manually configuring the Reader options to handle PDF files from web browsers separately and not in the browser, but with over 100 computers to update and support this is not really a feasible option. Is there a way to push the preference change out to multiple computers, or are we just stuck with a lengthy workaround due to Adobe's refusal to fix their own product?
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"The Adobe Acrobat/Reader is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
Here's the simple solution:
1. Open Adobe 9
2. Select Help on main Toolbar
3. Select "Repair Adobe Reader Installation"
Yes, but make sure that all previous versions of Acrobat and Reader have been removed from your computer.
I had on Vista Acrobat Reader 5 and 9 because sometimes was problem with printouts in duplex on Acrobat Reader version 7,8 and 9.
You can have more then one version of adobe reader on your computer.
I had to uninstall this Acrobat Reader 5 and select Repair Adobe Reader Installation on Adobe Reader 9.3.3 version.
Success.
Michał
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Adobe's Support page for KB 405461 helped me with the following:
for some funny reason, the executable was pointing to non-existing folder of 'Adobe Version 7'.