Tell us about your computer: operating system, processor, RAM, video card, etc.
What are you doing when the crash happens? Any other message from After Effects? Has this worked before?
My computer is a Sony Vaio VGN-AR51J
I have Windows 7 64 Bit installed
Processor is Intel Core 2 Duo Processor T7250
2GB/Go DDR2 SDRAM
Nvidia GeForce 80400 GT GPU
I'm literally just trying to open After Effects, it breaks straight away. It worked yesterday and it's only just started today.
> It worked yesterday and it's only just started today.
Did you change anything with the computer between then and now?
Nothing at all, it just comes up with this exact error;
After Effects error: Crash in progress. Last logged message was: <4616>
<AppDirs> <5> Required Dir = C:\PROGRAM FILES\ADOBE\ADOBE AFTER EFFECTS CS5\SUPPORT FILES\Required
I click 'OK' and then it tells me to contact yourselves..
I've tried uninstalling and reinstalling, but that hasn't helped?
Try updating your video card drivers.