2 Replies Latest reply: Oct 8, 2010 2:53 AM by cjacs987654 RSS

    No sound on record

    cjacs987654 Community Member

      Hi

       

      I am just getting to grips with Captivate 5 trial downloaded today. I ccan record the screen activity fone, but no sound is produced. Video is fine.

       

      Can someone give any pointers to get started

       

      Thanks

       

       

       

      Chris

        • 1. Re: No sound on record
          AshwinBharghavB Community Member

          Hi Chris,

           

          In the Recording Dialog did you choose the proper Microphone ?. If you have selected the Microphone you would be prompted to Calibrate the Microphone before the Capture starts.

           

          See the Snapshot below

          RecordingDialog.PNG

           

          -Ashwin Bharghav B

          • 2. Re: No sound on record
            cjacs987654 Community Member

            Hi Ashwin

             

             

            Many thanks for your reply. I dont want to record from a microphone, but to record from the PC sound output, ie what you here

            from the speakers. I checked your screenshot and have replicated these settings but no joy.

             

            Just to clarify, I want to record a website activity in internet explorer with sound, as I said the video is perfect but no sound even though

            when i record, the sound is there

             

            Any ideas?

             

             

            Thanks

             

             

            Chris