Text boxes around topics?

Report · Oct 08, 2010

I've been trying to figure out why some of my topics have what look like text boxes around the copy and other topics do not have this? When you preview the topic, the page looks the same as those without these text box lookalikes. Anyone know how I can get rid of them?

Report · Oct 08, 2010

Hi there

What you will need to do is examine two topics. Open one where you don't see the box and another where you do. Click the text where the box appears and change the view so you see the HTML code. In the HTML code you should be able to discern what is causing the box.

My own guess is that a DIV tag is probably present. But I could be wrong.

Cheers... Rick

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Report · Oct 08, 2010

Hello Rick,

Here's one:

<?xml version="1.0" encoding="utf-8" ?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" " http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta name="template" content="HeaderandFooter.htt"/> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <meta name="OriginalFile" content="BigCo_Benefits.doc"/> <meta name="topic-status" content="Ready for Review"/> <meta name="generator" content="Adobe RoboHelp 8"/> <title>Discounts on BigCo merchandise and services</title> <link rel="StyleSheet" href="BigCo_Benefits.css" type="text/css"/> </head> <body> <?rh-placeholder type="header" ?> <div class="WordSection1">

Discounts on BigCo merchandise and services

As a BigCo employee, you are entitled to receive a 15% discount

beyond BigCo's World famous low prices. To receive your discount,

present your BigCo identification card at the time of purchase.

Which div code is causing it? I experimented with deleting div code from

other topics and I lost the copy as well. Any ideas?

Thanks,

Gloria

Report · Oct 08, 2010

Hi Gloria

That code appears strangely familiar!

If you remove the line that reads:

<div class="WordSection1"> 

You should be golden.

Cheers... Rick

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Report · Oct 08, 2010

you're a genius, Rick! Nice to know an app can be so consistent! Gloria

Report · Oct 08, 2010

that worked. But you have to save while in HTML editor, now Design. And a

dialogue box asks if you want to apply to just the topic at hand or all

topics--something about it will remove the connection to the Master Pages??

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Text boxes around topics?

Discounts on BigCo merchandise and services