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Mostly, I am enjoying using RoboHelp 8. Anyone else seeing this? This error occurs when the Context-sensitive help window (CS_remote) is already open, and the user presses F1 again.
If you click "Yes" here you end up with one empty about:blank window. It seems like the script gets as far as replacing the existing window contents with a blank window and then chokes.
Here is the code at that location in the script:
if(gbIE5)
{
var curWnd = null;
curWnd = window.open("about:blank",sNewName,strOpt);
if(curWnd)
{
curWnd.document.location.href = "about:blank";
}
goNewWnd=window.open(sURL,sNewName);
}
else
{
gsURL = sURL; // IE4 had hard time to handle bookmark.
goNewWnd=window.open("about:blank",sNewName,strOpt);
}
setTimeout("postWindowOpen();",100);
}
I am using RoboHelp 8.0.2.208 to generate WebHelp Pro. I'm viewing it with IE8.
I'm hoping there is a tweak to whcsh_home.htm that will fix this.
Jeanne
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Finally found that this page (item #1) has the answer. The culprit is the whcsh_home.htm file. This has not been fixed in RH 8.02. The file posted on that page fixes the problem for me.