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Adobe Interactive form behaving different in Adobe Acrobat pro and adobe reader.

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Level 1

Hi Experts,

I have designed a for using LiveCycle designer 8.2 and I have deployed that form to SAP server. The form is downloaded through SAP Portal and after that the user fills in some details and mails to another user to valify data.

When the form is used only in Adobe Reader it works fine. But it creates problem when one user fills it using Acrobat Pro and sends to another user having Adobe Reader. The user with Adobe Reader is not able to view the layout changes made like tables and other fields added to layout after filling the form in Acrobat pro. However the data remains in the form.

My question is:

Is there any restriction to use the form in different softwares(Acrobat Pro and Adobe Reader) or is there any setting so that we can use the same form in both the softwares without any issue.

Please help.

Regards,

Vaibhav

1 Reply

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Former Community Member

No there are no restrictions. It sounds to me like you are nat saving the state of the form when you send it. Open the form in

Designer and under the File/Form Properties/Default tab make sure that the "Preserve scripting changes to form when saved " radiobutton is set to Automatically.

Then try the new form.

Paul