Error Message using Tools, Reports

[Gemtash]

Whenever I try to print a report for anything in this area, index, glossary, images etc I always

get an error message "Adobe Robohelp 8 has encountered a problem and needs to close etc" and program closes. Anyone know how I can fix this.

[RoboColum_n_]

Is it just those reports, or can you print no reports?

---

The RoboColum(n)

@robocolumn

Colum McAndrew

[Captiv8r]

Hi there

Perhaps try deleting the project .CPD file? I stand to be corrected on this, but I believe the .CPD is where the reporting information is obtained.

Close the project, find and annihilate the .CPD (or just rename it if you are hinky about blowing it away) then re-open your project and try again.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95! Adobe Certified RoboHelp HTML Training SorcererStone Blog RoboHelp eBooks

[Gemtash]

I can't access anything under Tools/Reports.  As soon as I click on anything in this area I get the robo has encountered a problem etc message.

[Gemtash]

I have tried deleting the .cpd but unfortunately this has not fixed the problem.

[Peter Grainge]

Try accessing the reports via the keyboard

ALT T > ALT R

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Gemtash]

Using the keyboard didn't work.  This is the error message I receive

[Captiv8r]

Hi there

Out of curiosity, where is your project located? Is it on a network drive? If so, try moving the project to your local C drive and see if the problem disappears.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95! Adobe Certified RoboHelp HTML Training SorcererStone Blog RoboHelp eBooks

[Gemtash]

I have tried moving the project to C drive.  Same result.

[Peter Grainge]

Try with the sample projects. Not hopeful this will change anything but we need to try it.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge