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Two days ago I started using Captivate on a different computer and now when edit the Power Point for my existing projects (within Captivate) and it finishes processing, the slides are all reduced (almost half the size - there is a 1 inch border all around).
After searching this forum I tried the Flash solution it did not help. Two things that may be different in my situation are:
- When you Publish the project, the slides are still reduced
- When I create a new project this problem doesn't happen - it's just with existing projects (and I believe only two existing projects - I haven't worked with this very long so I don't have a lot of projects to try - but there is one existing project that seems to work fine).
- I am getting a message saying "Captivate has not been updated with the latest presentation file. Update the file and try again. Do you want to update now?" I select Yes, it processes and then it takes me into the Power Point editting mode. It's when I finish the editting and it loads and converts the Power Point that the problem happens.
I am using Captivate 4 and storing files on a network.
Hope someone can shed some light on this... Otherwise I guess I can consider the files corrupt and start from scratch.
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Welcome to our community
If you are concerned that your project may be corrupt, the first step would be to move the files *OFF* the network so that when you make edits you are making edits to a file on your local C drive only.
We have seen many cases where problems ensue by working on projects while they are stored in a network location.
Note that the network is fine for storing copies of the project as a backup mechanism. You just don't want to open Captivate, then navigate to a project while it is on the network and make edits that way.
Cheers... Rick
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