Submit by Email Button won't function

[Former Community Member]

Hope this has n't been answered too many times before. Couldn't find anything so wopuld appreciate any help...

Anyhoo,

Have created a samiple plain old form in Acrobat/Live Cycle with the Email and Print buttons on top.

When I send it to someone with Acrobat it works fine, however....

If they do not have Acrobat and only have Reader on their PC, the Submit by Email button does not function (although the Print one does).

You initially get a information box telling you it will  send data this way, but once closed it has no functionality...

Obviously I am doing something wrong as usual but can't figure it out. It is saved out as a Adobe Static PDF file....

Any help please please please..

[Former Community Member · Accepted solution]

YOu have to Reader Extend the form to allow this. Open it in Acrobat and under the Advanced menu choose the "Extend Features in Adobe Reader" option. This will start a wizard. Take all of the default settings. Once finsihed save the file and distribute that saved file.

Paul

[Former Community Member]

Thanks Paul.. just the job