I am having the same problem on CS5 Master collection MAC.
Did you find any solution?
I did not find anything about it, but i got it to work by formating my pc and installing windows 7 x32... now everything works perfectly.
I tried to use adobe flash builder, illustrator cs4 and cs5, flash catalyst cs5 and none of them worked on windows 7 x64.
I was experiencing the same problem, but I found a fix (Mac only, might also work on Windows):
- go to /Library/Application Support/
- delete the Adobe directory (completely remove it!)
- reinstall flash
I had Photoshop too, and it gave an error too (but it still worked) and it didn't require a reinstall.
Flash somehow had everything backed up and all my preferences were still intact.
For the errors reported above, please see if you find any log files named "oobelib.log" or "amt3.log" if you look in your temp folder.
On Win, you can find the temp folder this way:
- open a command window, and type "set" to view the environment variables
- navigate to the folder defined by the envvar named TMP
On Mac, you'll generally find the temp folder here:
If you find one (or both) of those log files, zip them up and attach them to this thread. If you have any trouble attaching them, try sending them to me via private forum message instead.
I have a similar problem. I had CS4 installed. I wanted to remove everything except DW, Device Central, and Extension Manager.I used the Uninstaller and removed what I could but the following are left behind and I can't figure out how to get rid of them:
- Adobe Drive CS4
- Adobe Flash Builder 4
- Adobe Flash CS4
- Adobe Illustrator CS4
- Adobe Photoshop CS4
- Adobe Soundbooth CS4
- Adobe Soundbooth Scores
Also, Flash CS4 won't run; which is ok, but I really want to delete all of these. I wanted to attach the file requested previously, but I don't see how to attach the files to this thread.
I've installed the trial of eLarning Suite 2 on an i7 x64 box running Win7 (brand new install) and I get the error:5 when I try to run Captivate 5 from the suite. No trouble with Dw, Br, Psx64, Sb . . . I've unsintalled, reinstalled, uninstalled using the WinCS5Cleanupscript (although no trials were ever installed prior) - still get the same results. Please help.
One cause for this error can be permissions on the various Adobe folders. There's a KB article about that here:
That solution doesn't work for everyone though, so if you still get this error after trying those suggestions, please zip and attach the amt3.log file from your temp folder.
After installin the eclipse plug-in on abode flash builder 4, while launching the shortcut "Adobe Flash Builder 4 Plug-in Eclipse Launcher"
getting the error message as configuration erorr:5,
Could you please help me how to solve this.
Sorry, but I can't help you very much. I've never used the plug-in for
eclipse, I've always used the stand-alone version.
I got a similar error once, I never found the source of this but I
worked around by changing my windows from x64 to x32. In x32 every thing
I am installing on Windows Xp.
Direct +91 40 6604111 X1252
Mobile +91 9177791678
One possible cause of that error is that some core libraries didn't get installed successfully.
Try running this subinstaller on its own, and see if that helps:
C:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\install.support\AdobeFlashBuilderPluginSTIWrapperWin\Set-up.exe
Thanks for reply.
I installed "Adobe Flash Builder 4 Plug-in" silently by keeping the file "installer.properties" in which I mentioned INSTALLER_UI=silent.
This was worked.
Now how to uninstall this plug-in silently? Please help me on this.
Direct +91 40 6604111 X1252
Mobile +91 9177791678
i'm having the exact same problem ... thing is i've already used this trial a couple of times and i only have 10 days left . why is it suddenly not working ? i use windows vista if that matters .
> Now how to uninstall this plug-in silently? Please help me on this.
Normally, if you install silently then the uninstaller will run silently too, automatically.
That can be confusing though if you double-click the uninstaller, because there will be no visual indication that anything is happening until the uninstall completes.
Chermayne, have you already tried using the troubleshooting matrix here?
If that doesn't help, please zip up those log files mentioned above, and we'll take a closer look.
Good Moorning everybody,
I had the same probleme and i use FLEX Builder 4 on Window 7 64bit.
In order to remake it work i re-installed Flex Builder on the current intallation without disintalled this one and it work.
I hope it will work for u.
Hi, I'm getting this one as well on Win7 (64bit).
I already have Flash Builder 4 installed (commercial license). Then I tried installing Flash Professional CS5 (trial) and got the "Configuration Error 5" when trying to run Flash after install. I uninstalled and ran the Adobe CS5 clear script. I did this twice, same error. I tried downloading Adobe Creative Suite Master Collection instead, same result with that one.
I verified the permissions for both the Adobe PCD folder and the SLStore folder, to no avail.
Any other hints?