1 Reply Latest reply: Oct 23, 2010 1:34 PM by WedgeSurfer RSS

    "Reading Untagged Document" but... I don't have a screen reader

    BruceKelley

      A few weeks back, I started getting this dialog every time I open a PDF. "Reading Untagged Document", asking me to set the Reading Order Options.I have no idea what triggered it, but it seems to be something to do with setting up the files for visual assistance or screen readers. I don't have any assistive technologies installed or enabled as far as I know, so this is really annoying.

       

      I see that there is a checkbox to "Always use the settings from Reading Preferences" and don't show the dialog again, but there is no "Don't use assistive options at all" preference, and I am concerned that something is set up wrong and that would just be hiding the problem. Allowing it to continue (and presumably checking the box) takes time to tag the document. I also suspect it is modfiying the fonts a bit and that isn't acceptable, so I don't want this to be the default. I do not see any options anywhere that I can set to turn this off.

       

      I see that several people have described similar problems, but I do not see anyone responding with a  fix, or even an explanation of why this comes up all of a sudden.

       

      Two questions:

      1) Why does Acrobat think I have assistive technology installed and how can I tell what is triggering this?

      2) How can I get Acrobat to always assume "No assistive technology - period."

       

      I have Acrobat Pro 9.4.0 on 64-bit Windows 7 Ultimate.

        • 1. Re: "Reading Untagged Document" but... I don't have a screen reader
          WedgeSurfer

          There is a work-around fix which I found once and had to look up so many times that I did a screen shot and saved the file! This annoyance has been addressed several times, leading to the question: Why doesn't Adobe fix this **&^(*&^U problem in the menus? There is also a "complaint" email address which has also been listed, which is in the quoted fix below. Several of us must have complained; I have. BTW, since the latest update (9/23/10) I have to find and turn off even more files. Here's the fix as I got it from these forums:

           

          "Another option is to disable the plug-in responsible for this:

           

          "Go to C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins

           

          and rename either accessibility.api or readoutloud.api to accessibility.old or readoutloud.old resp.

           

          Doing this means you'll lose the other accessibility/read out loud features, but it will prevent the content preparation message.

           

          Report complaints at: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform"

           

           

          That said, I have had to look at several other apparently related files, and turn them off, too, to stop the annoying problem. I have also turned off "readoutloud.api" to .bak, and also "makeaccessable.api" which I have also changed to .bak.

           

          End of problem! I LOVE having the intruder stopped, like pulling out a sliver!

           

          Happy computing!