5 Replies Latest reply: Apr 7, 2011 7:30 PM by qseep RSS

    OnLocation CS5 fails to record Canon HV30 HDV footage

    Ben Schuiling Community Member

      Hi Guys,

       

      I've recently upgraded from CS4 to CS5 and am running into problems with OnLocation and HDV video capture from my Canon HV30 (yes, it's not the best camera in the world... but it's what I have to work with currently).

       

      Essentially anytime I try to hit the record button in OnLocation while my camera is in HDV mode (or HDV30, HDV24) no recording is started in OnLocation.   However, if I'm in DV mode I'm able to successfully capture video from my camera.  In CS4 I had no problems at all with HDV capture.

       

      I've tried this on my laptop (which also shows a WebCam as input) as well as my desktop (which shows a TV Tuner as an additional input) and both produce the exact same results.

       

      Currently I'm just planning to roll back and use OnLocation CS4 since it actually worked for me... but I wouldn't have expected this to be a problem in CS5.

       

      Does anybody have any idea's to try?

       

      Thanks,

       

      Ben

        • 1. Re: OnLocation CS5 fails to record Canon HV30 HDV footage
          Basilio Alferow Community Member

          "I've tried this on my laptop (which also shows a WebCam as input)"

           

          This may be your problem, do a search as this has been covered extensively in fairly recent posts.

           

          "as well as my desktop (which shows a TV Tuner as an additional input" this may be related to the webcam issue.

          • 2. Re: OnLocation CS5 fails to record Canon HV30 HDV footage
            Ben Schuiling Community Member

            Thanks for your response Basilio, I've done a search on the OnLocation forums (as well as All Forums) for issues with webcams but haven't been able to find any thread that mentions similar problems - have you a specific thread topic in mind that I missed?

             

            Thanks,

             

            Ben

            • 3. Re: OnLocation CS5 fails to record Canon HV30 HDV footage
              Ben Schuiling Community Member

              For people that come to find an answer for this I've discovered that by disabling my laptop webcam/tv tuner card from my Device Manager I'm able to capture hd video from my canon camera.

              • 4. Re: OnLocation CS5 fails to record Canon HV30 HDV footage
                JerodSlay Community Member

                I had the same trouble with a Canon XH-A1 HDV camera. Here is how I fixed it:

                 

                Open Adobe Premiere.

                Create an HDV Project. I doesn't matter what kind (1080i60, 1080f30, etc.).

                Open the "Capture" function (PCs: press F5; Mac, something like "file" "capture").

                In the top right of the Capture window, click the "Settings" tab (next to "Logging").

                Under the "Capture Settings" section, click "Edit"

                For the "Capture Settings" menu, select "HDV".

                 

                Click "OK"

                Close the capture window.

                Close Adobe Premiere. (Save the project if it asks you).

                 

                Now open OnLocation.

                Select the appropriate camera (i.e. a Canon camera instead of your Web cam).

                Capture away.

                 

                I'm not sure if it matters that your Premiere project be the same type (1080f30 vs. 1080i60) as your camera settings.

                • 5. Re: OnLocation CS5 fails to record Canon HV30 HDV footage
                  qseep Community Member

                  This wasn't working for me either. I have an HV40. Sometimes it won't even recognize the camera, other times it will recognize it but won't record. I have no problem recording in Premiere.

                   

                  I noticed that it defaulted to "Cyberlink Web Camera Filter" but I don't even have a web cam. It turns out this was software that was installed along with my Blu-ray drive. I uninstalled the web cam software, and now everything works! My HV40 is recognized right away, and I can record without trouble.