Robohelp 8 not working, folder and subfolders deleted

[sangeetaaugustine]

Hi,

I am using Robohelp 8. I had worked on some files on Thrusday, generated a .chm output, and saved the source and output files onto our company server. My problem is that when I try to open both the files, the one on my computer and the company server, I get a message saying a particular folder and all the sub-folders within it,are missing from the Project Manager. And I that I should delete them. However, while trying to open Robohelp 8, I get a message saying Adobe Robohelp has stopped working. I also get a message saying a problem has caused the system to close. Windows will notify if a solution is available.

As far as I know I have not worked on Robohelp since Thursday, 28 Oct. I have not deleted any files (even the one that Robohelp now inidcates are missing).

Any help or advice about what could have gone wrong, will be really appreciated.

Thanks,

Sangeeta

[Peter Grainge · Accepted solution]

Do you have the patches applied? Help > About should indicate 8.0.2.

If not, see Opening Projects on my site.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[sangeetaaugustine]

Hi Peter,

I applied the patches and my files now seem to work fine.

Thank you,

Sangeeta