• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RH 8 Trial Version - Running Slow

Guest
Nov 02, 2010 Nov 02, 2010

Copy link to clipboard

Copied

RH 8 Trial, Webhelp, Project saved locally

I've taken RH x5 project files and uploaded them into RH 8.  Performance is slow (from opening the project to selecting items on the pods).  I've tried deleting the CPD & XPJ files.  I've followed the instructions on Peter's website http://www.grainge.org/pages/authoring/rh8/using_rh8.htm (# 7).  Neither improved the speed.  Is there something else I can try?

Views

507

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2010 Nov 02, 2010

Copy link to clipboard

Copied

Have you applied the patches? They can be applied to the trial and they should be.

Deleting the CPD is OK but I don't recommend deleting the XPJ. See Opening Projects on my site for info on that.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 02, 2010 Nov 02, 2010

Copy link to clipboard

Copied

I applied the patches (I incorrectly assumed the trial version would automatically include them), used a backup copy of the project and deleted the CPD file before opening the project.

There is an improvement in speed in navigating through most of the project pods, but there is still a lag time between selections within the SSL pod.  For example, if WebHelp is highlighted/selected and I click on WebHelp Pro, it takes about 4 seconds before WebHelp Pro is selected/highlighted.  The time to open & generate the project is still much longer (several mins more)  than performing those functions on the same project within RH x 5. 

The trial of RH 8 is running on a new PC and its performance is equal to (if not better) than the PC that runs RH x 5. 

Is there something else I can try to improve RH 8's speed?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 05, 2010 Nov 05, 2010

Copy link to clipboard

Copied

LATEST

I was running the project from a shared drive (oversight on my part) so the issue was solved by moving it locally.

Although I save the main project locally, I save its backup files on a shared drive and when I was trialing RH 8 I used a copy of the project from the shared drive - lesson learned!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp