CRO,
It would appear that the HTML Help ActiveX control
(hhctrl.ocx) is broken on the XP machines, as this is the control
that provides the Related Topics functionality. I'm not aware of
any Microsoft update that disables this control in local .chm files
-- at least, not by design -- but it's quite possible that the
control has been accidentally broken.
To rectify the problem, you could try running MJ's Help
Diagnostics, available from
http://helpware.net/downloads/index.htm#MJs.
If this doesn't fix the problem, try re-registering the ActiveX
control from the command line. To do this, open a Command Prompt
window and enter the following two commands:
regsvr32 /u %windir%\system32\hhctrl.ocx
regsvr32 %windir%\system32\hhctrl.ocx
Edited to add: If none of the machines has the latest HTML
Help security patch installed (
KB896358), it's very advisable
to install it. This will bring all the HTML Help components
up-to-date.
Pete