Error when Posting a Captivate 5 Aggregator Project on Web Server

[Guest]

I created a 3 module aggregator project with a preloader jpg file using Captivate 5 and published as both a zip and html file.  When I play the html on my local machine, it plays fine.  But, when I have one of the web developers upload the zip files to the server she says that she gets a flash player error when she tries to test it. I've used the aggregator in Captivate 4 with no problems (when using AS2) so I'm not sure what could be causing this error.  Does anyone have any ideas?

[Guest]

Here's the information I received from the developer: a pop up box saying Adobe Flash Player has stopped a potentially unsafe operation.

[JudyWiessner]

I often get that message when previewing on my local machine (with regular projects, not aggregator projects), but it doesn't happen when I upload

to the web and run the html.

I have Windows 7 and I assumed it was because of the built-in security.

Do you and your developer have different OSs?

[Guest]

Hi Marion,

I asked her to try again and here's what she said she did:

I unzip the online library folder, double click the onlinelibrary.swf file(the  standard.js file is in the same folder), got the popup window as  follows

After  I click ok, it play the movie. Then I upload the file to server, but it does not  work(frozen the server). So can you remake it again as the rest of all video  works just fine. BTW, I use flash player 9.

Apparently, she tried it first on her machine which has flash player 9 and then only uploaded the single .swf file to the server.  I was told by another developer that she needs to add the standard.js code to the html file.  It appears she doesn't want to do this so I have to compile all the .cptx files into one. So, it looks like you were right about her testing locally, but she's also not uploading the files correctly on the server.

Judy

[vishhere]

Hello Judy,

The dialog you are getting is Flash security setting dialog. This will not appear if you add the folder path in the Flash Security dialog box at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

For the other issue of not playing in web server, which web server are you using? Can you send me a sample project to viswanat@adobe.com? I can check it from my end.

Thanks,

Vish