Service Disruption - Adobe ID Creation/Activation

[Guest]

Due to emergency system maintenance, creation and activation of Adobe IDs
will be unavailable from 6 AM - 7 AM Pacific time on Friday, September 24,
2010.  During this time no new user will be able to activate an Adobe ID, and
existing users may also receive error messages during activation.

During this period, only Adobe ID services will be impacted; Content Server
4 partners will be able to be fulfill eBooks normally during this time.  We
apologize for the inconvenience and look forward to posting an update upon
resolution. 

--

Jim Lester

Lead Engineer - Digital Publishing

Adobe Systems

[Guest]

The activation server has been fully restored. Adobe apologizes for the inconvenience that this disruption may have caused.

[crych]

Log-in via web is working fine but signing in with Adobe ID from iPad to activate Digital Content Preview Tool gives 'Authentication failed'.

[Laurens_Leurs]

You're not the only one  - I also get this 'authentication failed' error on my iPad

[Laurens_Leurs]

Maybe the confusion about not being able to activate is down to the fact that you need to be part of the beta program to be able to use the app. I could not find any reference to this in any publicly available information but once I used an Adobe account that we use for our beta testing, I could activate the iPad app and access our test files on it.

[Guest]

You must activate your Adobe-ID at "acrobat.com". Then you can use the Viewer-App. Thats all.

[Konstantinos_Terzopoulos]

support has said nothing of this!!!

how do you do this?

[Guest]

I have the same problem with the iPad-App.  No sign in with my Adobe-ID . Please help!

[Guest]

could this disruption be affecting ACSM fulfillment?

[Guest]

What ist ACSM?

[WiFi1961]

is there a solution. i still can't login and get authenticaton failed on the ipad.