Hi!
I appreciate this forum so much. It is the only place I can
go for assistance with RoboHelp issues.
I recently received a translated (French) version of our
English help system and tested the links, popups, and drop-down
text. I recompiled the help system and printed several reports. I
noticed a file called “thumbs.db” on my Unused Files
Report and attempted to delete it in Explorer but could not find
the file. When I tried to copy the help system onto our network for
backup, I got the following message.
The file ‘Thumbs.db’ has extra information
attached to it that might be lost if you continue copying. The
contents of the file will not be affected. Information that might
be lost includes:
:encryptable:$DATA
Do you want to proceed anyway?
I clicked “Yes to All” and the system copied OK.
Can you tell me what this message means and whether or not
the performance of the help system will be impacted if I distribute
the .chm file? I’ve never seen this message in our English
version and I don’t know what to do to resolve this message.
What causes this message? Any suggestions for resolving this
issue????
Any information you can provide will be very much
appreciated. I maintain this help system and I am a novice user.