I am encountering an error with Quiz Manager

[Pam2]

After I create my quiz and quiz questions, click OK to insert them, I receive the following message:"Adobe has encountered an unexpected problem while working with this presentation.  Try saving your work to a new file and restarting Power Point." I have tried doing what the message says and I am still getting this message.  When I click OK on the message and go back to my Quiz Manager, my quiz and all the questions are gone.  I am using Presenter 6.2.  Can anybody help me solve this?

[Guest]

Pam,

I get something similar. At my company we use Presenter 6.1 and Office 2002 (XP). We had no problems until the updated 6.1 version was installed as 6.0 had bugs when writing data back to an LMS. I have reported this to Adobe as we have a maintenance agreement with them and I'll share any info I can when they come back to me. Incidentally, have you tried creating a blank presentation not using any PowerPoint tempaltes, save it then add a quiz?

James

[Guest]

I've just tried it on my home PC which runs Vista, Office 2003 and Presenter 6.1 and get the same problem. If a presentation is blank you can insert a quiz if the prsentation uses a design template you get the error message. I wonder if a Microsoft update has caused this?

[Jorma_at_CoSo]

Hopefully you will find solutions to all these problems but upgrading to Presenter 7 next week.

Jorma@RealEyes

[SheilaY31]

We installed Presenter 7 last month (never used it before), and are still having this problem. Does anyone know if there's a solution yet, or do we need to use the workaround of creating the quiz in a blank presentation and then importing it?

[kathita_goel]

While adding a Quiz or Question , we need to make sure that a slide is selected before we add Quiz /Question .

[musyne]

Same for me.

Even if I don't use any Quiz. Powerpoint crash when I close it, it says something about the Presenter quiz dll.

Presenter 7.02

Powerpoint XP with all the patches.

[bnicolino]

Dear all,

I had the same problem here in France...

This software is like a child born after 5 months !!!!

But...After 10 hours looking for a solution, i finally found something interesting.

Go the Quiz Manager, modify the quiz you want, click OK and then, before you re-click on OK, go to the last tab"Appearance".

So, once you're there, click on Apply Formatting To All Existing Quizzes AND "unclick" it before you click on OK. That's so stupid I know, but that's the only way I found to make it work!!

Good luck!

Bnicolino

[Guest]

Hi

I am having exactly the same problem and when it crashes after I have accessed the quiz manager section it removes all of the audio from my presentation.  I have Adobe Presenter 7 and have done the 2 new patch updates...

Has anyone found a solution???

I spoke to Adobe and they said that it is just a fault with the compatability of Powerpoint/Adobe Presenter and to deal with it...

[Guest]

Hi

I am having the exact same problem and after the crash, all of the audio has been removed from my presentation.

I am using Adobe presenter 7 and have done the 2 updates but problem is still there....

Has any one found a solution?

Jess

[WilliamEberwein]

I am continuing to have this exact problem. I have Adobe 6.2 and have the same problem with both

PPT 2003 and PPT 2007. Has anyone found a solution?

[Gemtash]

Hi All

It has been a while since anyone posted anything regarding this error message.  Has anyone found a fix yet?  I am in the process of updating 33 quizzes and half of them now have this error.   I am using Presenter 7.

[Guest]

Do upgrade to the latest version of Presenter 7 which is 7.0.6 and then try out this scenario. You can download the updates by going to Adobe Presenter>Help>Updates

Do report your observations and whether your issue gets resolved or not

[carolax49]

I had never gotten this message before, but using 7.0.6 on an up to date Win7 box with Office 2010, I do. It appears to have started when I added a stock template to a very simple presentation. Adobe and Microsoft products trying to work together...a recipe for failure.

[Guest]

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[Azzz45]

It might be a PowerPoint theme, remove the theme. Convert the theme into an image and then put it onto the master slide instead.

[xNico64x]

Our training dept was experiencing the same issue, I tried to research and find a solution.

I also attempted to apply the options in the various posts with no success.

The solution that we have come accross that best works is to un-install / re-install presenter.

hope this helps!

[daisypie]

I experienced all kinds of errors with the quizes. Crashing, unable to save, the same error message over and over again. "Adobe has encountered an unexpected problem while working with this presentation.  Try saving your work to a new file and restarting Power Point." What I learned, and I think the people at Adobe are aware of this is that you cannot CUT & PASTE text into the quiz manager. If you do you will get errors.

ALWAYS type in your quiz questions. After I started doing this, the errors and crashes never happened again.

[Guest]

HI,

Can you share the screen shot of the message you are seeing.

Please share the presentation or the steps to reproduce it. Also from which source is the content being CUT and pasted?

Thanks,

pavkumar