Unable to create Adobe AIR output using RoboHelp 8

[zillionaire_us]

Hi!

I am unable to create Adobe AIR output from RoboHelp 8. When I compile the project, I receive the following error message. Can someone check and let me know what must be done to create the AIR ouput successfully?

[Jeff_Coatsworth]

To eliminate your project as the cause, try using one of the sample projects & generate AIR help with it. If it works, then you know that your project is at fault; if it doesn't, then something in the RH install is wrong.

[zillionaire_us]

Hi!

Thanks for your response. I tried to create Adobe AIR output using one of the sample projects. The same error message was still displayed. I reinstalled RoboHelp 8 and attempted to create the AIR output to see the same error message.

However, I am able to create AIR output from WebHelp of the same project using the RoboHelp Packager for RoboHelp AIR.

[Jeff_Coatsworth · Accepted solution]

I'm not familiar with "RoboHelp Packager for RoboHelp AIR" - I've always created AIR help by using the Single Source Layout in RH8. Maybe you should try creating a new AIR SSL layout (don't copy an existing one - create a new one from scratch to eliminate corruption).

[Captiv8r]

Hi Jeff

I think RoboHelp 7 was when Adobe came up with the idea of AIR Help. At the time, it was a separate download and allowed the help author to package a WebHelp output as AIR Help.

RoboHelp 8 had the feature included as part of the main output types.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95! Adobe Certified RoboHelp HTML Training SorcererStone Blog RoboHelp eBooks

[zillionaire_us]

Hi Jeff!

Thank you so much. I once again installed RoboHelp 8 and created the project from scratch. This time I successfully generated the Adobe AIR output.

Thank you once again!