I'm sorry you're having problems uninstalling AIR. Here's a couple of things to try.
1. Update to the latest version of AIR. If Market Samurai still does not load, try uninstalling AIR.
2. If that fails, grab your installer log and post it here so we can take a look.
3. If you really want to try and uninstall immediately, we've recommended Microsoft's Installer Cleanup Utility in the past. It's no longer supported by MS, but it still helps others from time to time.
Thank you so much for that.
The first link you gave me worked. After I installed that version of AIR, I was able to reinstall the market samurai and it worked perfectly.
I was beginning to wonder if I needed to hire someone to fix this problem since the AIR support couldn't help and only referred me to the forums.
I left several inquiries in some of the Adobe forums and got no answer.
I'm glad I found you in that one forum but I was beginning to doubt that I would get an answer.
My next thing to try was to try to delete AIR in "safe mode" but I have never been there and was wondering if that would even work.
For some reason this software has had a problem since I bought it.
I have had to uninstall and reinstall 4 times now and I was wondering if there was a reason for that.
One of the Market Samurai support crew told me I should do manual updates but I have no idea what that means.
Occasionally when I try to use the software, I am prompted to update and I always do so then so I am not aware of any automatic updates.
I chalk it up to my ineptness.
Thank you again for the help, Chris
You are a life saver!
Glad to hear the cleanup utility worked for you! I've heard Market Samurai mention that AIR runtimes have caused problems in the past so I'll contact them and see if we can figure out the problem.
As for manual updates, I suspect they were suggesting that you disable AIR's automatic update functionality. This is available in our Settings Manager utility, though we highly recommend you leave auto updates enabled to make sure you get the latest security fixes.
You are a big help!