1 Reply Latest reply: Nov 27, 2010 9:02 AM by MurraySummers RSS

    My custom snippets disappear after updates

    farrelldoc Community Member

      This has been an issue with several versions of DW. When I enter my own snippets, they will be there again when I open DW a few times, and then later, they just randomly disappear. This always happens when I upgrade to a new version of DW. Maybe I installed an update and that wiped them out this last time, but I am not entirely certain that updates are always the cause of the missing snippets. Is there any way to back up these snippets or can Adobe prevent this behavior in the future?

       

      Thanks,

      Karen

        • 1. Re: My custom snippets disappear after updates
          MurraySummers CommunityMVP

          Each DW version installs as a stand-alone application.  Your custom snippets are saved under your user name in a folder called snippets within the Configuration folder (on Windows 7 this is here for me - C:\Users\username\AppData\Roaming\Adobe\Dreamweaver CS5\en_US\Configuration).  You can copy and save that folder, and then after installing the new version place it in that same location except with the new version of DW (i.e., Dreamweaver CS6).

           

          On a Mac, this location is <user>::Library::Application Support::Adobe::Dreamweaver CS5::en_US::Configuration

           

          If you have not uninstalled the older version, you can recover your snippets from that location.