I support several hundred InDesign/ InCopy users. We have been using this workflow for several years.
Approximately a month ago, we migrated to CS5 (7.0.3). I began to immediately get support calls that InDesign and InCopy were crashing. A few of the calls were that InCopy was crashing when pasting text from MS Office, but he overwhelming majority of the calls are for InDesign crashing when exporting stories to InCopy. If exported one at a time, the stories export fine. When exporting all stories or an entire text layer of stories, it will crash nearly without fail.
Our environment consists of Mac Pro 2x2.66Ghz and 2.8Ghz Intel Core Duo 2 iMacs running 10.5.8. with CS5 7.0.3. This is happening on multiple machines. A few of them have been gone over to verify base OS integrity, permissions repaired, DiskWarrior run etc… to make sure we did not have individual machine issues.
I need resolution for both issues, but the crashing while exporting is so prevalent that my graphic designers are starting to really get aggravated.
I searched the forum for "InCopy", for "export" and for "crash." None of those terms returned a single hit. I can't imagine those terms are not in this forum, so I am working on the assumption that searching must be broken at the moment.
Thanks in advance for any guidance,
Kevin