25 Replies Latest reply: Dec 14, 2010 8:00 AM by swappedsr RSS

    CS5 ISSUE - STORIES NOT LOCKING ALL THE TIME IN INCOPY

    swappedsr Community Member

      I have an issue where sometimes we will have one user open a story and it will NOT show it as being locked (pencil with line through it).  The majority of the time it will, but seems to happen too often and I see it being a problem this coming weekend as they start the switch from Quark to CS5.  I just can't have users being able to check out the same story as one person will overwrite the other.  We work off a file server with ExtremeZip installed.  Has anyone else seen this?  Sometimes if the document is available to be refreshed, like on a different story, it will then put a lock on the file.   I am not doing anything cross platform, this testing is done on 2 macbook pro's with both IC and ID CS5 installed.  Any help is much appreciated.

       

      Thanks, Bob