Images not importing from Word doc

[HoDaddy]

SORRY MODS - Accidently posted this in the HTML Help forum

I'm having trouble getting my images placed in a Word document to import ito my project. I have RoboHelp 2002 and first experienced the problem there, thought I'd try the upgrade to see if that fixes the problem. It did fix my step numbering problems (all steps were numbered Step 1), but the image import problem remains. The images are .jpg images and most were placed in Word using Insert Image. Some were just copied and pasted. Regardess of how the images were included in the doc, none come through in an import. Am I doing somethig wrong? I've tried importing it as a Word 2000 and a Word 2003 doc with no luck.
Thanks in advance for any advice!
Mike

[jeffch1970]

I had the same issue and could get no good advice on how to fix it. What I finally did was take the embedded images from the Word doc and save them in another location. I then inserted them back into RoboHelp after I imported the Word doc. It's a little tedious, but it worked.