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    Problem with system font Lucida Grande after OSX Update 10.6.5

    almstudioAT Community Member

      Hi,

       

      I'm really desperate, because I searched the forums and it seems, that I'm the only one, who has this problem:

       

      Yesterday I installed the OSX update 10.6.5. Since then I'm getting errors by using the system font "Lucida Grande". I had a layout for a website with two text layers using the system font. If I want to open that file now, I got the message, that some text layers needs to be updated. If I click "update" I'm getting the error message:

       

      "could not complete your request because of a program error"

       

      If I create a new document, creating a text layer and want to use this system font I got this error message:

       

      "could not complete your request because something prevented the text engine from being initialized"

       

      I tried all the tipps at the adobe support page (http://kb2.adobe.com/cps/843/cpsid_84363.html) with no success! I run the FontTest Script with this result:

       

      -----------------------------------------

      Photoshop CS5 Font Test

      -----------------------------------------

      Start Time: Tue Dec 14 2010 23:38:58 GMT+0100

      End Time: Wed Dec 15 2010 00:01:37 GMT+0100

      Execution Time: 1358.912 seconds

      -----------------------------------------

      The number of fonts installed: 3147

      The number of fonts tested: 3147

      The number of fonts passed: 3135

      The number of fonts failed: 12

      -----------------------------------------

      *****************************************

      Test Result: FAIL

      *****************************************


      Failed Font(s) Found.  If the error seems to be the font related issue, please send this log to PS-External-Bugs-Tools@adobe.com.


      - Font 330: BellBottom  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 894: DavysRibbons  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 949: DownWind  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 1173: Frankenfont  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 1587: Hotshot  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 1607: Inkwell.fog  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 1773: Lucida Grande  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 2200: OregonWet  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 2291: Pipeline  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 2394: Prisma  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 2593: SpecimenBook.fog  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

      - Font 2641: Style.fog  (IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.

      - <no additional information available>)

       

      There you can see, that the system font "Lucida Grande" is one of the fonts, causing the trouble.


      But I can't delete or deactivate the font, 'cause it is a system font.

       

      Anybody got an idea? Please help!!!! I need my work to be finished, and I can't access my photoshop-files with that error!

       

      Thanx for any hint!

       

      Greetings from Austria

      Achim

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