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Conditional Build Tags lost converting from X5

New Here ,
Dec 21, 2010 Dec 21, 2010

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When I did a trial conversion of an existing RH Office X5 project to RH8 it lost all of the Conditional Build Tags. As the X5 project was made up of 29 Word documents with many tags it would be a big job to go through all of the topics and redo the work. The company for which I work supplies multiple software products using common forms and the wording for each product is different, therefore when I compile help for each product the Conditional Build Tags are very important. Is there any way that the tags could be retained when converting to RH8. 

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Community Expert ,
Dec 21, 2010 Dec 21, 2010

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That should happen automatically but probably all you need to do is recreate the tags with identical names including case.

Once done look at the properties of each tag and you should find all the topics under Used In.

Do make sure you have both RoboHelp 8 patches applied before you do any more work.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Dec 23, 2010 Dec 23, 2010

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Thanks for the suggestion.

I have created all of the Conditional Build Tags and when I look at the

properties it lists the Topics that they are used in. Howver, when I look at

the properties of the individual topics the check boxes are all clear for

all Conditional Build Tags.

I have also noticed that none of the Content level conditionality has been

preserved during the upgrade. This is a major problem as it would take a

long time to go through all of the documents and re-apply the tags to text

and graphics. If I do upgrade is this something that I would have to do

manually?

I have upgraded to 8.0.2

Regards

Tony Champ

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Community Expert ,
Dec 23, 2010 Dec 23, 2010

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Try converting a back up copy of your X5 project (you did back it up before you started all this, right?) into the patched RH8 & see if it converts better.

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New Here ,
Dec 23, 2010 Dec 23, 2010

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Tried converting again, with the same result.

Regards

Tony Champ

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Community Expert ,
Dec 23, 2010 Dec 23, 2010

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Can you share the X5 project with me?

If you can, see the Contact page on my site. I will take a look but it will be after Christmas.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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