1 2 3 4 5 Previous Next 263 Replies Latest reply: Sep 19, 2014 5:19 PM by RunAndWrite Go to original post RSS
      • 80. Re: Authorizing my nook
        AnnasGrammie

        I hope everyone is enjoying their Nook as much as I am enjoying mine.  Are

        you all taking advantage of the free book on Friday?

        • 81. Re: Authorizing my nook
          lmjd50

          Thanks Tom!! I followed your steps to the letter and it worked.

          Now the next question, why does it put borrowed books under My Documents instead of My Library?

          • 82. Re: Authorizing my nook
            fussbgt Community Member

            I am glad you finally got your Nook working. To answer your question: My Library is your B&N library of books purchased from them.  So any other books, etc. would go to your My Documents.  Also, please remember that ADE is not a B&N  product.  It is  separate program  that some libraries and other entities use to format  books  so they can be read on e-readers such as the Nook.

            • 83. Re: Authorizing my nook
              nina6765

              Hi tom-

               

              You seem to be the only person who know how to do this.  Hoping you can help me.  I went through the steps you indicated a few times but am still getting the too many activations message and a bad authorization key message.  Any ideas?

              • 84. Re: Authorizing my nook
                too much trouble Community Member

                 Did you disable or set your firewall to allow Adobe Digital?  Adobe also says to set Internet Explorer as your default browser.  I used IE and set my firewall to allow Adobe and I was able to authorize the Nook but it shows up as media, not nook.  Didn't seem to matter which I plugged in/turned on first.

                • 85. Re: Authorizing my nook
                  nina6765 Community Member

                  Thanks for the suggestions.  I am using IE but did not disable my firewall to allow ADE.  I did that and when I tried authorizing nook again, it showed a box like it was loading it but then I got the too many activations message again.

                   

                   

                   

                  -


                  too much trouble <forums@adobe.com> wrote:

                   Did you disable or set your firewall to allow Adobe Digital?  Adobe also says to set Internet Explorer as your default browser.  I used IE and set my firewall to allow Adobe and I was able to authorize the Nook but it shows up as media, not nook.  Didn't seem to matter which I plugged in/turned on first.

                  >

                  • 86. Re: Authorizing my nook
                    too much trouble Community Member

                    Sorry I don't know.  That worked for me.  The sheet from B&N said your Adobe account and B&N account had to have the same email address and password.

                    • 87. Re: Authorizing my nook
                      nina6765 Community Member

                      I have the same email and passwords for both too.  I guess it's just not meant for me to have an ereader.

                       

                      Thanks for the help!

                       

                       

                      -


                      too much trouble <forums@adobe.com> wrote:

                      Sorry I don't know.  That worked for me.  The sheet from B&N said your Adobe account and B&N account had to have the same email address and password.

                      >

                      • 88. Re: Authorizing my nook
                        too much trouble Community Member

                        Don't give up.  Have you tried your local library for hints?

                        • 89. Re: Authorizing my nook
                          sparkle city mom

                          This has been fantastic help....I was at wit's end and spent way too much time trying to authorize my nook...install, uninstall, etc. ; not much help with web chat (hard to understand anyway), B&N had no clue, just said to unstall and reinstall (again)...this site has been the most valuable and FINALLY got it authorized and through one of the blogs, how to transfer to the nook...whew!!! thanks to all with their suggestions

                          • 90. Re: Authorizing my nook
                            ungvarhungary Community Member

                            I am so happy that my instructions helped you with the Nook.  Not a day goes by without someone thanking me.  I was so frustrated with my Nook that I wanted to return it, no one could help me, not Barnes and Noble store or the technical help.  My suggestion is not to buy it , but wait until they perfected it, or else buy a Kindle, that seems to be working without any problems.

                            • 91. Re: Authorizing my nook
                              ungvarhungary Community Member

                              I am sorry but I can not help you any further.  I suggest you return the Nook to B and N and buy a Kindle, that one seems to be a great deal easier to work.

                              • 92. Re: Authorizing my nook
                                AnnasGrammie Community Member

                                Yes, but the Kindle does not do everything the Nook does.  For example, you

                                cannot download e-books from the public library on a Kindle.

                                • 93. Re: Authorizing my nook
                                  too much trouble Community Member

                                  with kindle you can onley buy books from amazon,not get books from the library

                                  • 94. Re: Authorizing my nook
                                    ungvarhungary Community Member

                                    I did not know that Kindle does not allow you to download books from the Library.  When I had my problems

                                    I went to the library and they had no idea how to help me download on my computer.  They advised me to go

                                    to Barnes and Noble, who also had no idea what to do.  They are useless.

                                    • 95. Re: Authorizing my nook
                                      sandy1922 Community Member

                                      Set your Computer to work with our eBook provider

                                       

                                      1. Download and install Adobe Digital Editions. This software requires Flash.
                                      2. Open up Adobe Digital Editions. It will ask you to activate your software with an Adobe ID.

                                      3. If you create an Adobe ID:
                                      a. You may download the book to more than one computer as long as the computers all
                                      use the same Adobe ID. (Up to 6 computers can be activated using one Adobe ID.)
                                      b. You can transfer your eBooks only to Nooks that are using the same Adobe ID.
                                      4. If you decide to continue anonymously:
                                      a. You will not be able to transfer eBooks to your Nook!
                                      b. You may only download to one computer.
                                      c. You can activate an Adobe ID at any time. However, you may lose the rights to see any
                                      eBooks that were downloaded previously.
                                      5. We recommend that you create an Adobe ID. Follow the steps to do so.
                                      6. Activate your Nook by plugging it into your computer with Adobe Digital Editions open.
                                      7. Adobe Digital Editions will detect your Nook and ask to activate it using the same Adobe ID as
                                      your copy of Adobe Digital Editions. Follow the prompts. (It may take a few minutes for Digital
                                      Editions to see your Nook.)

                                       

                                       

                                      Getting your eBook on to your Nook

                                       

                                      1. Open up Adobe Digital Editions.
                                      2. Plug in your Nook. If you have not previously set it up, Adobe  Digital Editions will ask to register
                                      your Nook using the same Adobe ID as your Digital Editions.
                                      3. Your Nook will appear on the left under Bookshelves.
                                      4. To transfer your eBook to the Nook, click on your previously  downloaded eBooks and drag them
                                      to the Nook icon. The book will transfer.
                                      5. Unplug your Nook.
                                      6. To find your new eBook, go to My Library.
                                      7. On the touch screen, scroll up until you see My Documents.
                                      8. Your new book will be in My Documents.
                                      9. Enjoy!

                                       

                                       

                                      For more help, please view the thread: http://forums.adobe.com/thread/698321

                                       

                                      Hope the step helps!!

                                      • 96. Re: Authorizing my nook
                                        Liz Healy

                                        Thank you!!!!  I had the order of operations wrong and it would not work. 

                                        • 97. Re: Authorizing my nook
                                          AP Summerhill Community Member

                                          Thanks Tom, with your posts I figured out how to work some issues with the Literati.  Appreciate the help.

                                           

                                          Arlene

                                          • 98. Re: Authorizing my nook
                                            chiyiyite

                                            Thank you so much!!! I purchased nook for myself and my daughter for Christmas mainly because of the compatibility with my local library.  After several frustrating hours last night I was really regretting it.  Yours was the only advice that helped. And written in plain English to boot! Thanks again!

                                            • 99. Re: Authorizing my nook
                                              hanram1226

                                              This may have already been brought up, but i see my nook on the side pane, and all the books already on my nook, but cannot figure out how to get borders E-books on to ADE. Please help!

                                              • 100. Re: Authorizing my nook
                                                ungvarhungary Community Member

                                                First you have to establish an account at Barnes and Noble by putting in your email address and select a password.  Then go to My Account at Barnes and Noble and sign in.  Next you scan books available for purchase and click on the one you wish to buy, follow instructions for check out while Nook is connected    to computer, then download to Nook.

                                                • 101. Re: Authorizing my nook
                                                  kimmys4

                                                  Thank YOU!!! I could not have figured this out on my own.

                                                   

                                                  Happy New Year and Happy reading!

                                                  • 102. Re: Authorizing my nook
                                                    sjeanrice

                                                    Tom,

                                                    Has anyone told you lately that they love you!!!!?? I have been fighting with my nook and a library download for two days and have come close to throwing both it and my laptop into a snowbank. Thank you for your insight.  After reading your post I fixed my problem in about 2 minutes. Now unfortunately, I have to clean house and do laundry, but you made my evening much happier.

                                                    • 103. Re: Authorizing my nook
                                                      teacherjoan

                                                      Tom,

                                                       

                                                      I would love to love you too.  I can't (after 6 hours) get my Samsung Galaxy (running the Nook app) to accept any books.  The one I downloaded showed up in My Documents, but it wants a password to open it.  I've tried every one I have ever set for anything in my life and it still won't open.  I can't get my computer to authorize my tablet (even though I did finally get the book over there) and then I even downloaded Overdrive, but those won't show up either.  Any suggestions??

                                                      • 104. Re: Authorizing my nook
                                                        ungvarhungary Community Member

                                                        I wish I could help you, but have no idea what to do.  You may try to erase the Nook completely from your computer and try the process all over again.  I am having my problems with the stupid Nook tech help, I bought my second book from a gift card and they keep chargining my Visa for it.  They are totally helpless and hopeless, they keep telling me they are having problems with the gift cards, but that does not help.  Each time I have to call my Visa and ask then not to accept charges from B and N.

                                                        • 105. Re: Authorizing my nook
                                                          spacesaver189

                                                          Thanks Tom!!  You rock!

                                                          • 106. Re: Authorizing my nook
                                                            ungvarhungary Community Member

                                                            Another big problem with B and N Nook.  One can not buy a book and pay for

                                                            it with B and N gift card.  This problem has been going on since Xmas and tech support

                                                            has been unable to work it out.  They have been promising me for weeks to charge my

                                                            purchase to my gift card and not my credit card and they are unable to come up

                                                            with the solution.  DO NOT BUY A GIFT CARD.

                                                            • 107. Re: Authorizing my nook
                                                              Goldilocks8318 Community Member

                                                              Apply the gc to your account online via computer then purchase on the computer. The auto download will start to the nook. Hassle free!

                                                              • 108. Re: Authorizing my nook
                                                                JodiBallas Community Member

                                                                Can someone please help me.  I have my Nook & ADE synced together.  I have a book from the Library to download (it is acsm file) and I am not sure where I need to save the file to get it to show in the ADE.  I understand that once I can see the book and it is viewable in ADE I can drag it to my Nook where I can then read it from there.  I have been trying to figure this out for 3 days and I can't get it to work.  Any help is much apprecaited!!!!

                                                                • 109. Re: Authorizing my nook
                                                                  Karene59 Community Member
                                                                  function(){return A.apply(null,[this].concat($A(arguments)))}

                                                                  tomcam18 wrote:

                                                                   

                                                                  I figured it out!!  I'll explain what I know in case someone else experiences this.

                                                                   

                                                                  I first downloaded the ADE software before I had an Adobe ID. I set up the ID when installing the software and made it the same as my nook ID. I tried the authorization process described in my initial post but nothing happened to my knowledge.  I had read somewhre you need to have an Adobe ID before downloading the software so I deleted ADE from my computer and tried again - no luck.

                                                                   

                                                                  In my search for help I read that when ADE authorizes a nook it sets up several folders on the device.  When I looked at the folders on my nook one of the folders was already there - I assumed it came with the nook but it apparently got established when I first tried to authorize the nook.  For whatever reason as mentioned above that initial attempt did not work.

                                                                   

                                                                  Then I decided to delete the folder (adobe.digital.edtions-not sure of exact title) from my nook and then try the process of opening the ADE software and then pluging in my nook and it worked!!  The ADE software recognized my device and authorized it.  I have since successfully transferred several books I have borrowed from the online public library to my nook.

                                                                   

                                                                  Again just posting this in case someone else happens to make the same mistaked I did.  Hope it helps.

                                                                   

                                                                  Tom

                                                                  Thanks for your fix!

                                                                  I was able to see my nook, transfer the library book, then I

                                                                  couldn't open it.

                                                                  I did as you said and deleted the adobe digital file from the nook, disconnected nook, opened adobe digital editions first then plugged in the nook. It recognized it asked me to authorize and now I am reading my library books

                                                                  • 110. Re: Authorizing my nook
                                                                    ungvarhungary Community Member

                                                                    Jodi Ballas, do you have Internet Explorer?  Let me know, if you do I can help you otherwise I can not.

                                                                    • 111. Re: Authorizing my nook
                                                                      JodiBallas Community Member

                                                                      when you downloaded the library book file, where did you save it to?

                                                                      • 112. Re: Authorizing my nook
                                                                        JodiBallas Community Member

                                                                        Yes, I am using Internet Explorer.  I am usually very proficient with computers and this has me stumped!

                                                                         

                                                                        • 113. Re: Authorizing my nook
                                                                          ungvarhungary Community Member

                                                                          You save the book from the library on the ADE page.

                                                                          • 114. Re: Authorizing my nook
                                                                            ungvarhungary Community Member

                                                                            Hip Hip Hirray, B and N finally fixed the gift card issue, it only took them since

                                                                            Dec. 25th to be able to buy books on it rather than using the credit card.  This

                                                                            is reall progress.  Next time buy a Kindle.

                                                                            • 115. Re: Authorizing my nook
                                                                              too much trouble Community Member

                                                                              our iibrary system requires me to download the book to my computer than transfer toNook.

                                                                              • 116. Re: Authorizing my nook
                                                                                fussbgt Community Member

                                                                                We had a little problem the first couple of days, but that was mainly because my grandson's Nook needed to be upgraded. Once that was done, there were no more problems.    We were at the store and a very helpful associate at the Nook counter  upgraded my grandson's  Nook and then walked him through the steps needed.  One thing  - You MUST have your gift card  put in on the site and confirmed before you try to buy anything.

                                                                                 

                                                                                It did take a little longer for the site to respond , but once everything was  confirmed and the download button activated, we had no more problems.  We expected some slight delays as there were a lot of people getting Nooks  as gifts.

                                                                                • 117. Re: Authorizing my nook
                                                                                  ungvarhungary Community Member

                                                                                  Attention Jodi Ballas,

                                                                                  delete one of the ADE from internet explorer then reinstall and the book you borrowed will show up on there.

                                                                                  • 118. Re: Authorizing my nook
                                                                                    ungvarhungary Community Member

                                                                                    Goldilocks, the problem was at B and N technical dept. with the gift cards, mine was registered,

                                                                                    but they were unable to put the charge on it for 3 weeks and they kept telling me to have

                                                                                    patience they are working on it.  I talked to them at the store as well and they told me

                                                                                    the same thing, there is a problem with gift cards temporarily, but they are working on it.

                                                                                    Finally today they fixed it.  Why on earth are they selling gift cards if they do not have the ability

                                                                                    to allow one to charge on it?

                                                                                    • 119. Re: Authorizing my nook
                                                                                      JodiBallas Community Member

                                                                                      What folder do I need to save the library book that I am trying to download in?  I have my Nook & ADE synced together and I am not sure where I need to save the file to get it to show in the ADE. The file from the library is a .acsm file too.  I have my Nook & ADE synced together.  I understand that once I can see the book and it is viewable in ADE I can drag it to my Nook where I can then read it from there.  I have been trying to figure this out for days now and I can't get it to work.  I would really appreciate any help you can provide me.

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